Demo

JMU Athletics Ticket Office Student Assistant - IE

James Madison University
Harrisonburg, VA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/30/2025

Working Title: JMU Athletics Ticket Office Student Assistant - IE

State Role Title: Institutional Employment / Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime


College/Division: Intercollegiate Athletics

Department: 300056 - Ticket Office


Pay Rate: Hourly

Specify Range or Amount: $12.41


Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A


Beginning Review Date: 03/24/2025


About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.


General Information:

The JMU Athletics Ticket Office is seeking motivated and reliable student assistants to join our team. As a student assistant, you will play a crucial role in delivering exceptional customer service to patrons in person, over the phone, and via email. Responsibilities include processing ticket sales for both phone and in-person transactions, assisting with game day event operations, and performing end-of-day balancing and reconciliation of cash drawers. You will also stay informed on all policies, events, and schedules to ensure efficient and accurate service. Additional duties include supporting crowd control, ticket sellers, and general operations, as well as facilitating pass gate operations for various admissions and complimentary passes. This position requires availability to work during ticketed events, including most home football games, and the ability to perform tasks quickly and accurately.


Duties and Responsibilities:

Provide excellent customer service to patrons in person, on the phone, and via email.
Process phone and window sales as well as game day event sales.
End-of-day balancing of cash drawer, settlement, and reconciliation as they apply.
Perform tasks in an efficient and timely manner.
Stay informed and up-to-date on all policy, games, and events.
Facilitate pass gate operations including player pass, complimentary admission, visiting team, will-call, etc. as they apply.
Assist with crowd control, ticket seller support, and general operation as needed.
Must be available to work ticketed events (including most home football games), as needed.
Other duties as assigned.


Qualifications:

Be a current, enrolled student at James Madison University
Candidates must be highly motivated, energetic, and be able to manage a work schedule that includes night and weekend work
Must possess strong customer service skills
Prior cash handling, and credit card handling experience a plus
Adherence to all applicable NCAA, conference, and institutional rules and regulations is required


Additional Posting Information:


Conditions of Employment:

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Students must have a 2.0 or better cumulative GPA.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.


EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.


Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Salary : $12

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a JMU Athletics Ticket Office Student Assistant - IE?

Sign up to receive alerts about other jobs on the JMU Athletics Ticket Office Student Assistant - IE career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$49,369 - $63,704
Income Estimation: 
$49,519 - $64,987
Income Estimation: 
$54,767 - $78,649
Income Estimation: 
$60,822 - $86,460
Income Estimation: 
$57,872 - $73,682
Income Estimation: 
$49,369 - $63,704
Income Estimation: 
$49,519 - $64,987
Income Estimation: 
$54,767 - $78,649
Income Estimation: 
$60,822 - $86,460
Income Estimation: 
$57,872 - $73,682
Income Estimation: 
$57,920 - $83,988
Income Estimation: 
$76,398 - $126,034
Income Estimation: 
$81,449 - $125,178
Income Estimation: 
$39,856 - $50,745
Income Estimation: 
$49,519 - $64,987
Income Estimation: 
$54,767 - $78,649
Income Estimation: 
$60,822 - $86,460
Income Estimation: 
$57,872 - $73,682
Income Estimation: 
$49,519 - $64,987
Income Estimation: 
$54,767 - $78,649
Income Estimation: 
$60,822 - $86,460
Income Estimation: 
$81,449 - $125,178
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at James Madison University

James Madison University
Hired Organization Address Harrisonburg, VA Full Time
Working Title : Lecturer, Introductory Microbiology, Human Physiology, and / or Human Anatomy (Two Positions) State Role...
James Madison University
Hired Organization Address Harrisonburg, VA Full Time
Working Title: Industry Partner Program Associate State Role Title: Public Relations and Marketing Specialist II Positio...
James Madison University
Hired Organization Address Harrisonburg, VA Part Time
Working Title: Student Assistant- IE State Role Title: Institutional Employment/Federal Work Study Position Type: Instit...
James Madison University
Hired Organization Address Harrisonburg, VA Full Time
Working Title: Heavy Equipment Operator State Role Title: Transportation Operator III Position Type: Full-time Staff (Cl...

Not the job you're looking for? Here are some other JMU Athletics Ticket Office Student Assistant - IE jobs in the Harrisonburg, VA area that may be a better fit.

JMU Athletics Tutor - IE

James Madison University, Harrisonburg, VA

AI Assistant is available now!

Feel free to start your new journey!