What are the responsibilities and job description for the Dental Front Desk Receptionist position at James Renner DMD?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team at a private practice General Dentist office. This role is essential in providing exceptional customer service and administrative support within our office. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing front desk operations.
Duties
- Greet patients and visitors in a friendly and professional manner.
- Manage phone systems, directing calls appropriately and taking messages as needed.
- Perform documentation review to ensure all patient records are complete and accurate.
- Conduct insurance verification to confirm coverage prior to appointments.
- Maintain compliance with HIPAA regulations while handling sensitive patient information.
- Assist with scheduling appointments and managing the office calendar.
- Provide medical administrative support, including filing, data entry, and maintaining patient records in Meditech or similar systems.
- Utilize ICD-10 coding as necessary for documentation purposes.
- Address patient inquiries and resolve issues promptly to enhance customer satisfaction.
Skills
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficiency in phone systems and basic office equipment.
- Experience in a dental office or medical administrative role is preferred.
- Familiarity with documentation review processes and insurance verification procedures.
- Knowledge of HIPAA regulations to ensure patient confidentiality.
- Ability to type accurately and efficiently for data entry tasks.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- Experience working with Dentrix, SIDEXIS, and Weave.
If you are passionate about providing excellent service and thrive in a fast-paced environment, we encourage you to apply for this rewarding position as a Front Desk Receptionist.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 33 – 35 per week
Benefits:
- Employee discount
- Free parking
- On-the-job training
- Paid time off
- Paid training
Schedule:
- 4x10
Work Location: In person
Salary : $18 - $22