What are the responsibilities and job description for the Business Process Consultant position at James Search Group?
Senior Business Process Engineer – Hybrid (Multiple U.S. Locations)
About James Search Group
James Search Group is a specialized recruitment firm connecting top-tier talent with leading organizations across the U.S. We are currently partnered with a highly respected company in the Property & Casualty (P&C) insurance space, seeking a Senior Business Process Engineer to lead strategic transformation and process optimization initiatives.
About the Role
This is a high-impact leadership position focused on driving cross-functional, enterprise-wide process improvements within a dynamic P&C insurance environment. The ideal candidate will bring a deep understanding of insurance operations, a strong background in business process engineering, and the ability to lead large-scale change while mentoring junior team members.
This hybrid role 3 days in office 2 from home can be based in Wilkes-Barre, PA; Philadelphia, PA; Parsippany, NJ; New York, NY; Chicago, IL; Dallas, TX; Scottsdale, AZ; or Alpharetta, GA.
What You’ll Do
- Lead comprehensive reviews of existing business processes across P&C insurance operations
- Uncover inefficiencies and implement impactful solutions that streamline workflows
- Design future-state processes aligned with business goals and industry best practices
- Spearhead change management strategies to drive adoption across departments
- Oversee project execution, ensuring alignment with timelines, budgets, and objectives
- Establish clear KPIs and reporting frameworks to track process performance
- Provide mentorship and guidance to junior team members, promoting skill growth and collaboration
- Partner with senior stakeholders to ensure process improvements align with strategic initiatives
- Develop and roll out training programs to support successful implementation and long-term adoption
What We’re Looking For
- 5–8 years of hands-on experience in business process improvement, ideally within the P&C insurance industry
- Expertise in claims operations and a solid understanding of the insurance lifecycle
- Strong command of process improvement tools and frameworks (Lean, Six Sigma, BPM, etc.)
- Demonstrated success leading enterprise-level process transformation projects
- Excellent leadership capabilities and the ability to drive team performance
- Skilled in project management with familiarity working in Agile environments
- Strategic thinker with the ability to link process outcomes to overall business performance
- Strong interpersonal and communication skills, with a knack for influencing at all levels
What’s in It for You?
- Highly competitive compensation and performance incentives
- Hybrid work model (3 days in-office per week) with locations across major U.S. cities
- Comprehensive benefits package including health, vision, dental, 401(k), and more
- Career growth opportunities with leadership development and cross-functional exposure
- The chance to lead enterprise-level transformation for a top-tier P&C insurance organization
This is a fantastic opportunity for an experienced process leader ready to make a measurable impact in a fast-paced, highly collaborative insurance environment. If you’re passionate about driving change and building scalable solutions, let’s connect!
