What are the responsibilities and job description for the Operations Manager position at Jamestown Area Ambulance- Jamestown, ND?
JOB DESCRIPTION
JOB TITLE: Operations Manager
REPORTS TO: General Manger
FLSA STATUS: Exempt
LOCATION Jamestown, ND with system wide duties
POSITION DESCRIPTION
The Jamestown Area Ambulance Operations Manager is responsible for providing management, leadership, direction and administration of all aspects of daily operations for Ringdahl Ambulance Services. The position works in collaboration with other leadership team members. Position is subject to be on-call and callback as necessitated by emergency situations. This position will have responsibility that are company wide and will involve regular travel to other Ringdahl EMS sites.
Ringdahl EMS is proud to be a family owned and a family culture. The benefits of this non-corporate world are what sets us apart! If you like a positive work environment with diversity, then this is the place for you!
PRINCIPAL ACCOUNTABILITIES/RESPONSIBILITIES
- Participates in the selection, employment and management of all field employees.
- Works on ambulance crew regularly and as assigned.
- Provides , coaching, evaluates performance, recommends merit raises, promotions and disciplinary actions up to and including termination.
- Ensures that all staff is fully informed and have reasonable access to all protocols, policy and procedure, and other information pertinent to perform their assigned job duties.
- Is responsible for management of daily operations, which includes ensuring appropriate resource allocation.
- Coordinate and supervise daily work activities, preparation and prioritization of team assignments and special projects.
- Coordinate and schedule long distance transfers.
- Provides constant review of all operational processes and provides recommended changes and solution.
- Is responsible for managing the operational budget within established parameters. Provides coordination and oversight of field personnel in the performance of their pre- hospital clinical care.
- Consistently provides effective leadership; fully understands the Ringdahl EMS Mission, Vision and Values.
- Performs other duties as directed or assigned
Work Experience
Two years of EMS field experience is required. Leadership experience preferred.
Certification and License
The Operations Manager must possess an active Nationally Registered Certification and obtain state license.
Knowledge
- Knowledge of all operation duty requirements.
- Understands all operational processes.
- Knowledge of State of North Dakota, EMS and federal regulations.
- Knowledge of clinical protocols.
- Strategic planning knowledge.
- Knowledge of policy and procedures.
Critical Skills
- Organizational skills.
- Time management skills.
- Interviewing skills.
- Planning skills.
- Communication skills.
- Interpersonal skills.
- Flexibility.
- Positive attitude.
- Decision making skills.
- Coaching skills.
- Ability to objectively and accurately evaluate performance.
- Basic computer skills
- Policy writing skills.
- Delegation skills.
- Fleet and equipment management.
- Documentation skills.
- Clinical skills.
- Basic math skills.
- Writing skills.
- Customer service skills.
PHYSICAL REQUIREMENTS
Work requires some physical effort. Lifting or performing work requiring physical exertion (up to 175 pounds) is intermittent (not a routine part of the job). The job requires sitting for periods of time, with an occasional need to stoop, kneel or crouch; occasional need to work in confine spaces and unusual positions to perform the task of emergency care and rescue.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $60,000 - $75,000