Patient Care Coordinator

Jamestown Family Health Clinic is looking to hire a full-time Patient Care Coordinator (PCC) with excellent organizational and administrative skills to join our team! Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. PCCs should be confident and professional while offering clear and accurate communication to contribute to the day-to-day frontline operations of our family practice facility. Compassionate and discrete along with excellent time management, computer skills and passionate about healthcare excellence. Quickly and accurately route and manage incoming calls from multi-line phones including the composure and routing of messages. Greet patients and visitors in a timely, professional, courteous, and friendly manner. Check patients in for their appointments quickly and accurately. Collect, verify, and input patient demographic data and insurance information Schedule patient appointments in the correct format for 25 providers. Scan insurance cards into the electronic health record. Assist patients with general tasks (completing paperwork, forms, calling a taxi, etc.). Accurately collect and post patient co-payments. compassionate, can work comfortably under pressure and multi-task, will have excellent time management and computer skills, maintain patient confidentiality, can effectively react to patient emergencies, and are passionate about providing healthcare excellence.

As an Patient Care Coordinator, you will:

• Greet and attend to patients in person and over the phone
• Professionally assist doctors, staff, visitors and patients with scheduling
• Answer all phone calls in a professional and courteous manner
• Perform all duties within HIPAA regulations
• Complete accurate insurance information of patient visits

What are the Required Qualifications for this position?

• High School Diploma or equivalent required, Associates Degree preferred
• Two (2) years of customer service required, one (1) year of reception experience in a clinic setting preferred
• Basic money handling/management, and office equipment experience
• Computer proficiency in Microsoft Suites, 10-Key, and keyboarding at more than 40 wpm
• Exceptional interpersonal skills including effective verbal and written communication
• Excellent organization skills and the ability to prioritize multiple tasks
• Must be able to successfully pass criminal background investigation

What are the Preferred Qualifications for this position?

• Washington State Medical Assistant Certification eligibility for level A. C. E. preferred
• Knowledge of medical terminology and medical billing processes preferred
• Effective time management, decision-making, and problem-solving skills
• American Indian/Alaska Native preferences apply.

Job Type: Full-time

Pay: $20.91 - $27.18 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $21 - $27