Coordinator - Portfolio Operations

Jamestown

Portfolio Operations Department

POSITION/LEVEL: Coordinator FLSA STATUS: Exempt

DEPT/OFFICE: Portfolio Operations DATE: April 2025

REPORTS TO: Director of Portfolio Operations, North America, Creative & Marketing

The Coordinator, Portfolio Operations is a highly organized and detailed-oriented team member responsible for supporting the execution of operational initiatives across Jamestown’s real estate portfolio. This role works closely with regional property teams and various internal departments to assist in the implementation of best practices, tack key metrics, and contribute to overall operational efficiency. The ideal candidate is proactive, process-minded, and thrives in a collaborative environment. This position provides exposure to a wide range of property operations, offering a growth opportunity for candidates interested in real estate, placemaking, or property performance.

This position is based out of the Jamestown New York office

Essential Job Functions

• Support the development and implementation of operational procedures to promote consistency and efficiency across the portfolio
• Track performance metrics and operational benchmarks, identifying areas for follow-up or process improvement
• Assist in the creation of internal presentations and reports for senior leadership
• Maintain documentation and process guides related to key functions of Real Estate Services departments
• Coordinate with property teams to gather updates, resolve minor operational issues, and support ongoing initiatives
• Participate in cross-functional meetings and document key action items and follow ups
• Provide logistical support for internal projects, meetings, and occasional property visits
• Stay informed on industry trends and help identify opportunities for operational enhancements
• Support data entry, report generation, and vendor coordination as needed
  
  

QUALIFICATIONS

Experience

• 1-5 years of experience in branding, placemaking, business operations, real estate, or related fields; or
• Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job
  
  

Knowledge, Skills, And Abilities

• Functional proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Social Media Platforms (Including but not limited to; Instagram, Twitter, Facebook, Snapchat)
• Website content management systems
• Ability to learn other department personnel and workflows to and act as point person across departments
• Organizational and interpersonal skills
• The ability to meet deadlines, accomplish work in order of priority
• Maintain professional composure & effectiveness under pressure and changing conditions
• Self-motivation, leadership, teamwork and collaboration
• Conflict Management Resolution
• Detailed oriented, logical, and methodical approach to problem solving
• Exceptional written and verbal communication
• Self-motivation and the ability to lead multiple projects simultaneously
• Strong leadership, teamwork, collaboration, and communication skills
• Strong interpersonal, communication, and negotiation skills, with the aptitude to use tact and diplomacy
  
  

Schedule

• Responsibilities may require an adjusted work schedule, travel, overtime, and evening/weekend hours to meet deadlines or attend special events