Liaison

Overview
Our client is seeking a dedicated and proactive, PROFESSIONAL Liaison to join our dynamic team. The ideal candidate will serve as a crucial link between our organization and our clients, ensuring effective communication and fostering strong relationships. This role requires a blend of customer service expertise, sales acumen, and the ability to manage various tasks efficiently. If you are passionate about enhancing customer experiences and driving sales growth, we want to hear from you.

Duties

• Act as the primary point of contact for clients, addressing inquiries and providing exceptional customer service.
• Collaborate with the sales team to identify opportunities for lead generation and upselling.
• Manage client accounts, ensuring satisfaction and retention through regular follow-ups and support.
• Utilize software tools, including Salesforce, to track interactions and maintain accurate records of client engagements.
• Assist in inside sales efforts by promoting products and services effectively to potential customers.
• Participate in retail sales initiatives, contributing to the overall success of the sales team.
• Provide feedback to management on client needs and market trends to inform product development strategies.

Requirements

• Proven experience in customer service or sales roles, with a strong understanding of retail sales dynamics.
• Familiarity with lead generation techniques and sales management practices is preferred.
• Excellent communication skills, both verbal and written, with an ability to build rapport with clients quickly.
• Proficiency in using software applications, particularly Salesforce or similar CRM systems.
• Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
• A proactive approach to problem-solving and a commitment to delivering high-quality service. Must be willing to obtain property and casualty license. Company will assist.

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• Health insurance

Compensation Package:

• Commission pay

Schedule:

• 8 hour shift

Work Location: In person

Salary : $42,000 - $52,000