Maintenance Technician, HVAC

Job Description

Job Description

Description :

TMC Property Management is a division of Jamison Management Company, a diversified real estate management group. Its focus is to expand its portfolio of proven and well-located properties through acquisition and development while providing stable cash flow to its partners and outside investors.

Job Summary

Under the Supervision of the Community Manager, the Maintenance Technician is responsible for performing general maintenance tasks. Responsibilities include routine maintenance, plumbing, carpentry and building maintenance. Additional responsibilities include work orders, quality unit turns, maintaining the grounds, conducting preventative maintenance, and assisting with the construction / rehabilitation needs of the apartment community. This position will collaborate with the Regional Manager and Community Manager for the overall property to assist the leasing staff in achieving the occupancy goals, and for assisting in resident retention by providing a quality living experience for the residents.

Requirements :

Please take the following Survey : https : / / go.cultureindex.com / p / pv31PIXu0D

Only applicants that have filled out the survey will be taken into account.

Essential Functions

• Help to support the Community Manager with the daily activities of the property’s maintenance team. Apply TMC Property Management Company policies and procedures to all maintenance operations.
• Perform maintenance repairs throughout the property including the common area amenities, resident occupied units, and vacant units in preparation for new resident move-ins.
• Communicate with Community Manager on progress of work daily.
• Maintain organized schedule and complete daily tasks on time.
• Ensure all work is completed according to TMC Property Management company standards.
• Manage all aspects of the work order process, included but not limited to timely completion of work orders within 24-48 hours , accuracy of work, resident satisfaction, and close out of work orders in Rent Manager.
• Work with Regional Manager and Community Manager to improve maintenance metrics to include completion of work order and unit turn overs.
• Maintain a high standard of customer service through timely response. Follow up with residents and office staff as needed on status of work and report any potential issues / liabilities.
• Ensure resident satisfaction and complete work orders by performing quality work, using effective time management, and cleaning work area after completed.
• Vacant units are to be completed with thin owner approved budgeted hours. Total unit turn time should not exceed 10 days including all outside vendor work.
• Renovated unit turn time should not exceed 21 days including all vendor work.
• Work with Community Manger to adhere to the property’s maintenance budgets.
• Routinely performs duties in order to restore apartment to “rent ready” status including but not limited to : check all lights and replace or repair as necessary; replace or repair window latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, and closets; checks appliances and inform Community Manager if replacement is needed; change locks and provides new keys; checks faucets, sinks, bathtubs, plugs and repair or replace as necessary; repair or replace blinds, ceiling fans and change A / C filter. Complete make ready checklist and submit to Community Manager for each unit turn.
• Unit must be 100% ready and meet unit turn schedule.
• Work closely with Community Manager discussing maintenance issues, problems, and solutions concerning their properties.
• Ensure all work is completed according to TMC Property Management company standards.
• Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies.
• Clean- and pick-up trash in common area, which includes but not limited to, amenities, driveways, parking lots, curbs, trash receptacle areas, exterior hallways, breezeways, laundry rooms, mailrooms, and any other public areas.
• Assist with preventive maintenance on equipment, electrical and plumbing systems, general maintenance, swimming pool(s), carpentry, dry wall, exterior structural and appliances.
• Help conduct monthly lighting inspections and replacement of lights where / as needed.
• Keep work areas, maintenance supplies, storage areas, equipment clean, and well organized.
• Report any inoperable vehicles on property, leaks, mold, injury, and criminal activity to Community Manager and ensure incident reports are submitted immediately.
• All keys must be secured, and no keys can be taken home without?authorization from?TMC Property Management.

Other Responsibilities

Knowledge, Skills and Abilities

Minimum Qualifications Required

Computer Skills :

Requires the ability to use a smartphone to send emails, texts, and use mobile applications. Ability to use electronic timekeeping system and Rent Manager property management software.

Materials and Equipment

This role routinely uses stepstools, ladders, power tools, hammers drills, saws, and basic hand tools. Hand carts are used to transports supplies. Work aids include electrical, plumbing, maintenance, and cleaning supplies. Other work aids can include paint, paint thinner, caulking, tile, and concrete. The use of a smart phone is needed.