What are the responsibilities and job description for the Customer Experience Manager - Retail position at Jamul Casino?
Job Description
This role provides exceptional guest experiences in our retail environment by offering personalized recommendations, product knowledge, and special requests assistance.
Greet and engage with guests, providing detailed information about the resort's retail outlets, including available products, seasonal collections, and exclusive items.
Stay updated on all retail merchandise and upsell premium or exclusive products and promotions to guests.