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Legal Intake Specialist

Jan Dils, Attorneys at Law
Charlotte, NC Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/25/2025

Location: 10800 Sikes Place Ste. 170 Charlotte, NC 28277

Starting Pay: $15.18per hour

Schedule: Monday through Friday 8am - 4:30pm EST

Jan Dils Attorneys at Law has helped thousands of people get the benefits they deserve. We have proudly served as a voice for the disabled individual for over 25 years. Our practice has a dynamic culture, and we strive to find applicants who are committed to growth and success. Join an outstanding organization with a client-centered focus and a team of people who fight to make a difference.

Do you enjoy speaking to new people? Do you want to help individuals get the benefits they deserve? Then the Office Intake Specialist might be the right position for you!

What you will be doing as an Office Intake Specialist:

  • Have great organizational skills to manage our Charlotte, NC Office
  • Communicate any issues that may arise in the Charlotte, NC Office
  • We’re always striving to reach our goals! That’s why we have goals set for this position, such as calls per day, consultations, and talk time.
  • Become an expert on our Case Management Software and office equipment that you will be using daily
  • Use attention to detail to log, process, and review paperwork clients bring to the office
  • You’ll be a problem solver by identifying the different types of lead sources and channels.
  • Quality is extremely important to our firm. That’s why we have the standards of maintaining at least an 80% on quality scores.

Not only is the position itself great, but the benefits we offer are fantastic as well!

Office Intake Specialist Benefits include:

  • Health, Vision, & Dental Insurance
  • 401K Matching Retirement Plan – We do up to 4% match!
  • Long-term and Short-term Disability
  • Company Paid Life Insurance
  • Paid Time Off – 80 hours accrued in your first year!
  • Paid Holidays – We understand the importance of being with loved ones during holidays.
  • Set Work Schedule – No Working Crazy Schedules!
  • Health & Fitness Reimbursement – Yes, we pay you to promote a healthy lifestyle!
  • Community Involvement – Want to get involved in the community but don’t know how? We can help you with that!
  • Positive Organizational Core Values – These values are Client-Centered Focus, Community, Continuous Improvement, Caring, and Collaboration. Our firm is dedicated to and use these values every single day.

Now you might be wondering about the pay? The Office Intake Specialist starting pay rate is $15.18 per hour. For this position, you receive a performance appraisal EVERY SIX MONTHS! That’s right! You will always know how you’re doing with your performance. And do you know what else? If you score well on your performance review, you will get a 31 to 56 cent increase every 6 months until you reach the cap of the pay range.

If this sounds like the right job for you, please apply now!

Jan Dils, Attorneys at Law is a proud equal opportunity and affirmative action employer. We welcome and embrace people from diverse backgrounds and nurture a culture where our team members feel heard, valued, and empowered to be their most authentic selves. At Jan Dils, Attorneys at Law, we are committed to reflecting the diverse clients and communities in which we serve.

Job Type: Full-time

Pay: From $15.18 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to Commute:

  • Charlotte, NC 28277 (Required)

Work Location: In person

Salary : $15

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