What are the responsibilities and job description for the Operations Consultant position at Jan-Pro of Pittsburgh & NE Ohio?
Jan-Pro is a sales and marketing organization that supports our unit franchise owners and customers. Our main goal is to ensure the customer's satisfaction and support the growth of our franchise owners.
We are seeking an entry-level Field Operations Consultant to be an integrated part of our team! We are willing to train the right individual that demonstrates a great work ethic and positive attitude, especially if you have previous customer service experience, as this will be the majority of your day-to-day. This position has the potential for the right person to develop a management role within the corporation.
Responsibilities:
- Meet with customers to conduct monthly inspections/quality control; handling any dissatisfaction that arises from these audits.
- Walkthroughs of new accounts with customers and service providers.
- Properly follow our business model including all systems, protocols, and procedures.
- Performing quarterly reviews with unit franchise owners.
Qualifications:
- Customer service
- Must be able to pass a background and drug screening protocol, valid driver’s license.
- Attention to detail.
- Strong organizational skills and follow up skill set. Able to ‘close the loop’.
- Reliable
- Team player/ interpersonal skills
- Problem solver / Multi-tasking / Results oriented
Additional Benefits:
- Company Vehicle, expenses covered
- Company Cell Phone
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $40,000 - $45,000