What are the responsibilities and job description for the Product Implementation Manager position at Jana Corporation?
About Jana Corporation
Jana Corporation is a leading provider of risk management solutions for gas pipeline systems. Our innovative products and services enable gas pipeline operators to identify and mitigate risks, ensuring the integrity of their systems.
We are committed to delivering exceptional client experiences and are seeking a highly skilled Implementation Manager to join our team.
Key Responsibilities
- Foster strong working relationships with cross-functional teams to ensure alignment and successful client outcomes
- Manage and grow a high-performing team by recommending staffing and budget changes in relation to the business growth plan
- Oversee individual performance goals and ensure assessments of delivery versus stated goals, general performance, alignment with company values, and development
- Create and maintain a culture of exceptional client care, team synergy, learning, and growth
- Lead by example and inspire the team in a positive, high-performance way, demonstrating a passion for our culture, people, and mission
Requirements
- Undergraduate degree in a STEM field, preferably in Engineering
- 3-5 years of experience working in a software implementation, client-focused environment
- 2 years of Managerial experience in leading technical teams
- Risk integrity management background is an asset
- Thorough understanding of project management techniques and methods
- Able to influence cross-functional teams without formal authority
