What are the responsibilities and job description for the Operational Excellence Lead position at Jane Roberts Consulting?
**About the Role:**
We are seeking a highly skilled Director of Quality and Operational Excellence to join our team at Jane Roberts Consulting. The successful candidate will have extensive experience in quality control/assurance leadership roles and a proven track record of managing people and driving continuous improvement programs.
Responsibilities:
- Drive the quality strategy for the North American business.
- Lead the development and implementation of quality initiatives.
- Collaborate with cross-functional teams to achieve quality goals.
- Manage and maintain quality-related metrics and reports.
- Provide guidance and support to quality leaders at each site.
- Sustain a culture of continuous improvement and excellence.
