VP of Operations - Commercial Cleaning

Jani-King International is looking for an executive level VP of Operations, with industry knowledge, to lead a top-notch operations team in the corporate office and support the regional operations members to ensure the growth of our franchisees!

Jani-King International, with over 6500 franchisees, has been trusted by business and industry leaders for over 55 years. Jani-King franchisees offer quality control that ensures accountability on our side so that our customers receive unmatched service, support, and results.

As an essential business, our franchisees provide cleaning and disinfecting services to tens of thousands of clients in a variety of industries including General Office, Manufacturing, Retail, Resort, Hotel, Bank, Healthcare, Event, Stadium, Education, Government, and Restaurant. Jani-King is the global leader in the ever-growing $100 billion-dollar commercial cleaning industry.

The primary responsibility of the VP of Operations is to focus on retention and cancelations, Operations and account maintenance. We are seeking a professional who is business growth minded.

***This position comes with base salary and quarterly BONUSES***

Duties:

• Focus on business retention and cancelations, operations and account maintenance.
• Enforces the Jani-King’s policies and procedures throughout all corporate regions.
• Communicates daily with Corporate Advisors to apprise them of high priority new account starts, transfers, cancellations, and regional opportunities for improvement.
• Implement and monitor new retention and revenue programs.
• Responsible for overseeing the transition and implementation of Jani-King services to large venue clients.
• Acts as liaison for operations between JKI, franchise owner and client.
• Maintain client and franchise owner relationships across all levels of the organization.
• Monitor and problem solve operational functions and issues.
• Participate in the bidding process for new business including sales support and making presentations.
• Provide leadership, direction, and consultative support to JKI Corporate regions, internal departments, and external clients.
• Gather data and produce reports on production and operations.
• Keep job knowledge up to date by participating in educational opportunities, reading professional publications, maintaining personal networks.

Skills/Experience:

• Must have logistical and hands-on experience in janitorial or commercial cleaning.
• Minimum 7 years executive level experience.
• M&A experience
• Good presentation skills
• Experience utilizing MS Office or other office software.
• Relationship builder/networker
• Ability to travel up to 50% or as needed.
• Commitment to quality and customer satisfaction
• Work independently and as part of a team.
• Professional appearance
• Organized and able to prioritize workflow.
• Ability to anticipate, plan strategy, recommend, and implement.
• Excellent at follow-up and follow through.

We offer a competitive and excellent compensation and benefit package.

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Please, no recruiters or phone calls.