What are the responsibilities and job description for the Senior Product Manager position at January Technologies, Inc.?
At January, we are redefining the borrower experience, transforming debt resolution into a journey of empowerment and dignity. Our approach moves away from traditional debt collection methods, focusing instead on empathy, effective engagement strategies, and data-driven solutions that prioritize the well-being of borrowers. Our mission is to create seamless, supportive experiences that motivate borrowers to take their first steps toward financial stability while ensuring sustainable growth for January and our partners.
About the Role
As a Senior Product Manager for the Borrower Activation team , you will play a pivotal role in shaping how borrowers engage with our platform, ensuring that every interaction drives them toward meaningful action. Your goal will be to develop a vision and strategy for delivering innovative products and experiences that help borrowers activate, convert, and ultimately resolve their debts-all while treating them with respect and empathy. You will lead cross-functional initiatives, working closely with Engineering, Analytics, Operations, Sales, Marketing, and Legal teams to craft a journey that is as impactful as it is supportive.
What You'll Work On
- Defining a product vision and long-term strategy for Borrower Activation, helping borrowers find the right solutions to resolve their debts
- Uncover our borrower's needs through data, user research, and industry knowledge to inform our roadmap and strategy better
- Leverage Machine Learning and AI to build personalized resolution strategies for our borrowers
- Leading the planning, development, and go-to-market of user-facing features, focusing on optimizing borrower experience and increasing payer conversion rates.
- You will collaborate with cross-functional teams, including Engineering, Design, Data, and to identify growth opportunities, develop product initiatives, and implement data-driven experiments to improve key metrics
- Anticipate and remove obstacles that slow down or prevent us from delivering on objectives
What You Bring to the Table
Nice to Have :
We are currently hiring for this position in our New York office.
As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported. We encourage individuals from all backgrounds to apply.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, veteran status, or any other legally protected characteristic.
