Cordero House - Case Manager

Positions Summary:
This Case Manager position is responsible for overseeing the development of the treatment plan, it’s implementation and all subsequent reporting and treatment plans. This position must facilitate effective communication and working relationships among youth care specialists to insure on-site implementation of the services program and provide case management to individual clients.

Education and Experience Requirements:

• Bachelor’s degree with major study in social work, psychology, sociology, or a closely allied field and two (2) years of experience in the care and rehabilitation of youth OR a Master’s degree with major study in social work or a closely allied field and one (1) year of experience in the care and rehabilitation of youth.
• Case Management experience preferred.
• Working knowledge of BRS standards preferred.
• Prefer experience working with Oregon Youth Authority.

Required Knowledge, Skills and Abilities:

• Genuine concern for young people and the ability to treat all people with dignity and respect, and openness to learning and implementing a Positive Youth Development approach to youth work.
• Ability to work effectively within: culturally diverse populations; team dependent models; crisis management; strength-based theoretical orientation; adolescent development; and family reunification.
• Knowledge of stages of change, motivational interviewing, and trauma informed care.
• Knowledge of community resources that support and promote independent living skills.
• Knowledge of Oregon Youth Authority, Department of Community Justice, and/or other systems of care for adjudicated youth.
• A commitment to on-going training and a willingness to receive and act upon feedback.
• Ability to accurately read, record, and interpret information and complete written documentation that meets contract and program guidelines.
• Ability to provide visual and auditory supervision of program and youth.
• Ability to communicate effectively orally and in writing with a broad variety of people, including youth, families, staff, supervisors, and community partners.
• Ability to stay calm and emotionally available in an environment serving young people who require a high level of supervision and redirection from staff.
• Ability to exercise independent discretion and judgment within program guidelines.
• Ability to work effectively in a team-dependent environment and to act on the agenda of the program.
• Ability to maintain appropriate professional boundaries working with youth and in handling confidential information.
• Ability to climb and descend at least two flights of stairs.
• Ability to escort and supervise clients in the community which may require standing and walking up to an hour at one time.
• Ability to stay awake and alert throughout entire assigned shift and to perform routine dorm checks and facility walk-throughs.
• Ability to effectively monitor safety and demonstrate group management skills and effectively de-escalate potentially chaotic or volatile situations.
• Ability to regularly attend scheduled shift, be punctual for scheduled shift and meetings, and be in a condition suitable for assuming responsibilities of position.
• Manual dexterity allowing performance of routine office tasks such as writing, phone use, filing, copying, and use of computer keyboard.
• Manual/physical capability to bend, stoop, kneel, and reach, as well as occasionally lifting up to 20lbs (including overhead) in order to perform functions such as accepting donations or unpacking groceries.
• Ability to perform and/or supervise routine household tasks such as cleaning, cooking, washing and folding laundry, emptying trash, sweeping/mopping, etc.
• Ability to participate in E-Cell coverage, including 24/7 after-hours support.

Other Requirements:

• Personal transportation allowing for travel within the Portland metropolitan area is required; a personal vehicle for travel and/or transport of clients is preferred. All employees who drive for work purposes must have and maintain a valid driver’s license for state of residency, have a driving record that permits coverage under the corporate auto liability policy, and complete the agency’s driving approval process before driving for work. If driving a personal vehicle for work purposes drivers must also have personal auto liability coverage ($100,000/$300,000 levels strongly recommended). Employees are not to drive for work purposes until they have received written authorization to do so.
• Bloodborne Pathogens training is required on first day of employment and annually thereafter.
• Must complete Mandatory Abuse Training within the first 30 days of employment and annually thereafter.
• Provides emergency first-aid, as needed, and must have and maintain standard first-aid/CPR certification.
• Must pass criminal history background check.
• Food Handler's Certification required within two weeks of hire.
• Must obtain National Provider Identification Number through the National Plan and Provider Enumeration System within 5 days of hire.

Duties and Responsibilities:

• Coordinates Team activities to intake new youth for placement in the program..
  
  • Schedules and facilitates intakes for clients and families.
  • Insures that Intake documentation is complete and client file is set up on first day of placement.
  • Oversees client and parent orientation to facility, staff, and house residents.
• Provides case management for clients.
  
  • Assesses strengths and needs of clients in cooperation with client, family, case workers, court workers, and other residential/shelter staff.
  • Conducts weekly individual, group and family counseling and skill building sessions. Provides case management for up to 8 clients each week. Assures involvement of the OYA Juvenile Parole Probation Officer, juvenile court counselor, family, client, Cordero clinical team and other community partners in all aspects of treatment planning.
  • Oversees and coordinates implementation of all required BRS documentation in keeping with contract requirements, including the comprehensive assessment, initial and master service plan, service plan updates and discharge plan.
  • Serves as primary communication liaison between the program and other agencies and the family/ support resource.
• Provides and coordinates client’s weekly schedule of treatment services. Insuring that the client receives the minimum required BRS service hours per week.
• Maintains current clinical records in accordance with agency procedures and funding-contract standards and timelines.
  
  • Prepares all intake documents and opens the client file.
  • Establishes Initial and Master Service Plans for clients based on their Comprehensive Assessment.
  • Prepares written, weekly progress reports and facilitates 30 and 90 day review meetings.
  • Reviews and approves all Critical Incident Reports and forwards them to OYA.
  • Provides input to the Cordero therapist for discharge summaries for clients within 14 days of termination.
  • Completes quarterly Quality Assurance Reviews of clinical records insuring contract compliance.
• Facilitates weekly client review meetings and provides consultation and case presentations to Skills Trainers.
• Attends weekly Clinical Team meetings and supervision sessions.
• Provides emergency first-aid, as needed, and maintains a current standard first-aid certification.
• Models and encourages direct, professional communication among staff members and facilitates development of a positive staff support network.
• Other duties as assigned by Supervisor, Program Director or Executive Director.

Working Conditions:

• May involve exposure to communicable diseases, including a variety of illnesses and infections such as the common cold, TB, Hepatitis, flu, meningitis, and HIV.
• May involve exposure to upset, angry, severely traumatized or emotionally disturbed children, adolescents, adults, and families.
• May involve time in excess of routine schedule and/or overtime, including evening/overnight, weekend hours, and/or holidays.
• May involve exposure to information that graphically describes physical, sexual and emotion abuse of children and may experience vicarious trauma.
• May require working and providing services at locations other than program site (i.e., schools, café’, clinics, etc.,) and may, therefore, be exposed to environments not under agency control (i.e., second-hand smoke, varying hygiene practices, etc.).

This position description is intended to give the reader a general idea of the overall purpose and the main activities and responsibilities that are intrinsic to this position. While this description is intended to be representative, it is not intended to be limiting.