Operations Manager

Seeking a Dynamic Operations Manager for a Growing National Accounts Team

Are you a seasoned leader with a track record of managing managers and motivating high-performing teams? An expanding National Accounts Facilities department is looking for an experienced Operations Manager to lead, coach, and drive success across a talented group of Account Managers and their teams. This senior-level role offers the opportunity to influence operations at scale, develop innovative solutions, and contribute to the success of a dynamic, fast-paced organization.

What You'll Do:

• Inspire and Lead: Provide mentorship and management to a team of Account Managers, ensuring quality performance and professional development at every level.
• Drive Operational Excellence: Analyze and optimize processes to reduce costs, increase profitability, and ensure operational efficiency.
• Collaborate Cross-Functionally: Partner with teams across the organization to enhance customer experiences, drive sales, and implement best practices.
• Develop High-Impact Strategies: Establish and manage budgets, create actionable plans, and monitor key metrics to meet financial objectives.
• Foster Customer Relationships: Act as a trusted point of contact for National Accounts clients, ensuring timely resolution of issues and consistent communication.
• Shape Team Performance: Conduct regular performance evaluations, provide actionable feedback, and implement improvement plans where necessary.
• Engage in Strategic Initiatives: Participate in hiring, training, and leading management and team meetings to achieve organizational goals.

What You Bring:

• A minimum of five years experience managing managers and leading teams in a high-performance, accountability-driven culture.
• At least three years of cross-functional experience in customer service, policy development, or product management.
• Proven success in budget creation and PL analysis with at least two years of hands-on experience.
• A Bachelors Degree (strongly preferred).
• Exceptional leadership skills in dynamic, metrics-driven environments.
• Strong familiarity with Windows-based programs and ERP systems.
• Ability to excel in unstructured and fast-paced settings with a results-oriented mindset.
• A valid drivers license and a clean driving record.

What Youll Gain:

• Competitive compensation with regular performance evaluations.
• Comprehensive benefits, including medical, dental, and vision coverage starting the first day of the following month after hire.
• Generous paid time off, floating holidays, and paid company holidays.
• Employer-matched 401(k) retirement plan.
• Company-paid life insurance, short-term disability, and long-term disability.
• Opportunities for growth within a thriving, innovative organization.

Join a team where your leadership, vision, and expertise will directly impact the success of a national-scale operation. If youre ready to lead in a fast-paced, results-driven environment, we want to hear from you!

#IND1