What are the responsibilities and job description for the The UPS Store Associate position at JARENT LLC dba The UPS Store #1942?
Job Overview
The UPS Store Retail Sales Associate delivers world-class customer service to all UPS retail customers by receiving and processing packages for courier shipment and operating copiers, printing needs, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Retail Sales Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a minimum of a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate must be able to work with customers.
Duties
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices and is willing to teach others
- Need to become a Notary Public
- High school diploma or GED required
- Must be at least 18 years old
- Retail/customer service experience
- Good communication and people skills
- Strong computer skills, including Microsoft Office and Adobe Suites (Preferred)
- Strong verbal and written communication skills
- Prompt, reliable, and responsible
- Able to lift 40 pounds
- Neat, clean, and professional appearance
- Able to cross-sell and up-sell products and services
- Able to follow and understand quality guidelines
- Able to help customers with boxing and packaging their materials
- High energy level
- Highly organized and detail-oriented
- Must be an energetic self-starter who is driven to succeed
- Are you a friendly, outgoing individual?
Join our team as a Retail Sales Associate where your passion for customer service can shine!
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Dental insurance
- Employee discount
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $13 - $14