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The UPS Store Associate

JARENT LLC dba The UPS Store #1942
Pensacola, FL Full Time
POSTED ON 3/19/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the The UPS Store Associate position at JARENT LLC dba The UPS Store #1942?

Job Description:

The Retail Sales Associate delivers world-class customer service to all retail and small business customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in retail and business customers
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices expertly and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • Associate degree preferred
  • High school diploma or GED required
  • Retail/customer service experience required
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40 pounds
  • Must be 18 years of age or older
  • Valid driver’s license and reliable transportation
  • Able to work in a fast-paced environment
  • Able to work as a team in a results-driven environment
  • Able to work both day and evening shifts; available all hours from 7:30 am to 6:30 pm

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 15 – 25 per week

Benefits:

  • Dental insurance
  • Employee discount

Shift:

  • Day shift

Work Location: In person

Salary : $13

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