What are the responsibilities and job description for the The UPS Store Associate position at JARENT LLC dba The UPS Store #1942?
Job Description:
The Retail Sales Associate delivers world-class customer service to all retail and small business customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in retail and business customers
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices expertly and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- Associate degree preferred
- High school diploma or GED required
- Retail/customer service experience required
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40 pounds
- Must be 18 years of age or older
- Valid driver’s license and reliable transportation
- Able to work in a fast-paced environment
- Able to work as a team in a results-driven environment
- Able to work both day and evening shifts; available all hours from 7:30 am to 6:30 pm
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Dental insurance
- Employee discount
Shift:
- Day shift
Work Location: In person
Salary : $13