What are the responsibilities and job description for the Part Time Receptionist (Afternoon/Evening Required) - Jarrett Gordon Ford Lincoln position at Jarrett Ford Automotive Group (Winter Haven)?
Job Description
The Receptionist is responsible to receive customers with a sincere greeting and warm smile. Within seconds, the Receptionist will provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Part-time Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs administrative duties, telephone switchboard, and call routing tasks. The ideal Receptionist has a high school diploma/GED, a desire to learn common knowledge of the automotive industry, strong administrative and organizational skills, and exceptional interpersonal skills.
RESPONSIBILITIES
- Meets and greets all customers in a warm, sincere, and helpful manner
- Routes customers to the appropriate department or point-of-contact within the dealership
- Manages inbound telephone inquiries and routes calls accordingly
- Coordinates questions and issues with appropriate department personnel
- Assists with problem resolution
- Provides administrative back-up to various dealership departments as needed
- Acquires proper note taking to ensure message is clearly delivered to the correct admin
QUALIFICATIONS
- Must be at least 18 years old
- High school diploma or GED
- Strong communication, presentation, and writing skills
- Excellent telephone skills
- Neat, clean, and professional appearance
- An impressive work ethic
- Genuinely helpful attitude and friendly demeanor
Company Description
Established in 2004, Jarrett Gordon Ford Lincoln is located in Winter Haven, Florida and is one of six in the Jarrett Ford Family of dealerships. The Jarrett Ford Family of dealerships has business philosophy based upon a high standard of ethics with a promise to deliver the finest product and service levels in the automotive marketplace. We believe that the truly professional nature and exceptional skills of our associates is what drives our reputation. If you believe that you have the skills, experience, demeanor, and drive that it takes to become a team member, we encourage you to continue with this online job application.
