What are the responsibilities and job description for the JARS IT Help Desk Associate position at Jars Cannabis?
Job Description
Job Description
About Us
Join our dynamic team and play a critical role in supporting the IT operations of a rapidly growing cannabis company. We're looking for an experienced IT Help Desk Associate with strong technical skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
What You'll Do
As an IT Help Desk Associate, you will :
- Provide hands-on troubleshooting and user support for hardware, software, and network issues.
- Maintain and manage Microsoft Teams, Azure, and Point-of-Sale (POS) systems.
- Assist with software installation and updates.
- Perform routine network maintenance to ensure system reliability.
- Collaborate with the IT Director and other departments to address technical needs.
What We're Looking For
Proficiency in Microsoft Suite, including Word, Excel, and Outlook.
Training & Schedule
Training Hours : 9 AM - 5 PM, Monday-Friday.
What We Offer
At JARS Cannabis, we are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and fairness. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
We celebrate diversity and strive to foster an environment where everyone can thrive.
Note : All applicants must be at least 21 years old, pass a standard background check, and undergo a fingerprint background check.
