What are the responsibilities and job description for the Sales Representative position at Jars Cannabis?
JARS Cannabis - Sales Opportunity
Empowering Your Career in the Cannabis Industry
We are a culturally inspired organization dedicated to revolutionizing the cannabis retail experience. Our mission is to create an inclusive and welcoming environment that fosters creativity, community, and collaboration.
We strive to provide exceptional customer service and promote a positive experience for our customers. Our team of knowledgeable experts is committed to making cannabis accessible to everyone.
As a key member of our team, you will have the opportunity to work with a dynamic and passionate group of individuals who are dedicated to excellence in all aspects of their work.
Key Responsibilities
- Assess customer needs and provide product knowledge to meet individual requirements.
- Use suggestive selling strategies to upsell products and enhance customer experience.
- Take constructive criticism and coaching from upper management to improve performance.
- Assist with inventory tasks and maintain accurate records.
- Work scheduled shifts and adhere to company attendance policies.
- Follow all safety and CRA rules policies.
- Promote JARS' loyalty program and referrals to customers.
- Record transactions accurately and manage cash drawers efficiently.
- Perform opening and closing duties as needed.
- Escalate customer issues to upper management when necessary.
- Maintain a positive attitude and treat customers and colleagues with respect.
- Ensure the sales floor remains clean, organized, and welcoming.
- Fills in when short-staffed and willing to be cross-trained.
- Follows JARS company policies and procedures.
- Responds to customer and coworker needs promptly and appropriately.
Requirements
- Minimum 2 years of customer service experience in retail, sales, or hospitality.
- Awareness of cannabis strains and applications.
- Cannabis industry or health industry experience preferred.
- Exceptional interpersonal, communication, and customer service skills.
- Basic math skills required.
- Must be 21 years or older.
- High school diploma or General Education Diploma (GED) required.
