What are the responsibilities and job description for the Warehouse Account Supervisor position at JAS Contract Logistics?
JAS is currently seeking a Warehouse Account Supervisor who will manage a team of employees in the day-to-day operations within the JAS Contract Logistics Memphis branch location. The office is located at 7835 Hacks cross Road, Olive Branch, MS 38654. Must have the ability to succeed in a highly independent and self-motivated environment.
Overview: The Logistics Account Supervisor is responsible for supervising day to day operations and staff in the warehouse for assigned clients across all warehouse departments including receiving, inventory, put away, picking, packing, shipping, quality control, and other operations. This role is accountable to ensure successfully operational and financial performance of their assigned client account(s).
Job Responsibilities:
- Overseeing all aspects of assigned client accounts within the facility from end-to-end.
- Directing assigned staff to complete tasks within the various warehouse departments for assigned client accounts, including but not limited to receiving, inventory, put away, picking, packing, shipping, quality control, and other operations.
- Managing inventory of assigned client product and running daily cycle counts
- Leading daily team huddles to update staff on daily tasks, orders, priorities, challenges, and successes.
- Delegating tasks within warehouse to team leads so that work is distributed into scalable workloads.
- Completing Human Resources administrative matters such as time off and performance management as instructed by direct supervisor/manager.
- Communicating with local staffing agencies regarding temporary staff needs within the assigned account, with approval from direct supervisor/manager.
- Monitoring staffing needs of assigned client account and engaging in any recruitment, hiring, or termination processes for direct report associates.
- Communicating regularly with assigned clients in the operation and resolving issues as needed
- Using forecast received from assigned clients to identify staffing and resource needs for operation.
- Participating in weekly, monthly, and/or quarterly review meetings with assigned client account(s).
- Communicating assigned client needs and updates effectively to logistics department and assigned employees to ensure orders are completed according to customer requirements.
- Monitoring performance and productivity metrics to measure individual and departmental performance meets company and branch expectations.
- Reviewing labor management reports to ensure staffing costs are aligned with client needs and branch metrics.
- Adhering to and enforcing corporate policies and safety standards set by the company and OSHA.
- Performing additional duties as assigned
Supervisory Responsibilities
This position could have supervisory responsibilities
Position Requirements:
- 4 years’ experience in 3PL warehouse environment
- 2 years’ experience supervising teams and projects in a 3PL warehouse environment
- Experience supervising shipping, receiving, picking, packing, and distribution operations.
- Experience communicating with customers.
- Experience using labor management tools and reports.
- Intermediate experience in MS Office products (Outlook, Excel, Word, etc.)
- Softeon WMS experience a plus
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role. JAS Forwarding (USA), Inc. is an EEO/AA employer.
Environment:
Work is generally performed in a warehouse environment around machinery and moving parts. Warehouses are not temperature controlled. Must be able to lift product up to 50lbs.
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
