What are the responsibilities and job description for the Operations Manager position at JAS?
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Operations Manager will be responsible for all operational services, including but not limited to Imports / Exports via Air / Ocean movement, as well as warehousing, and customs brokerage oversight. This role is responsible for supporting branch operational excellence, product initiatives, while driving operational, financial, and compliance objectives.
ESSENTIAL FUNCTIONS :
- Technical understanding of operational functions to ensure the branch remains compliant with JAS process and procedures as well as governmental standards.
- Meet company & customer established KPIs (Key Performance Indicators).
- Management of KPIs by utilizing the operational and financial dashboards.
- Responsible for managing operations distribution and workloads, to ensure client and contractual needs are met.
- Awareness of key import and export lanes and operations processes / requirements.
- Work closely with operations, sales, warehousing, and sales support teams to achieve the target budget.
- Maintain and grow relationships with customers and Carriers.
SUPERVISORY RESPONSIBILITIES :
EDUCATION AND EXPERIENCE :
QUALIFICATIONS :
ENVIRONMENT :
ADDITIONAL :
The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
DEFINITIONS : (if any abbreviation, the meaning needs to be inserted)
Management retains discretion to add or change duties of this position at any time.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and / or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
