Operations Specialist - Freight Forwarding

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Responsible for facilitating the movement of products / equipment / materials in / out of the country, via air freight or ocean freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. To provide customer service to exporting customers : bookings, rates, document production, accounting, agent interaction, and problem resolution.

ESSENTIAL FUNCTIONS :

• Prepare / coordinate the necessary documentation for the efficient, cost-effective and lawful execution of air and ocean transportation activities.
• Knowledge / experience with ITAR and licensed commodities, to include regulations and restrictions.
• Coordinate with US federal agencies (US Dept of Defense, US Dept of State, etc), as well as Foreign Militaries and Defense Contractors for their specific needs.
• Work under requirements of various federal, international, and commercial contracts to deliver exceptional service and proactive communications, while maintaining compliance and contract minimum performance.
• Coordinate cargo pick up / transfer. Monitor status.
• Communicate with appropriate authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
• Manage / update carrier / vendor rates. Obtain spot rates when necessary.
• Communicate / correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
• Track shipments and update customers / agents of status.
• Create and maintain customer files.
• Customer invoicing and payable approval.
• Audit files to ensure accuracy and completion.
• Interaction with coworkers in a professional and courteous manner.
• Completion of US Customs AES filings and / or submission to CHB team for Import entry filings.
• Managing JAS operational and customers (KPIs) Key Performance Indicators.
• Assist other departments / divisions as needed, or when requested by department or branch manager.

SUPERVISORY RESPONSIBILITIES :

QUALIFICATIONS :

EDUCATION AND EXPERIENCE :

ENVIRONMENT :

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS : (if any abbreviation, the meaning needs to be inserted)

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and / or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.