What are the responsibilities and job description for the Banquet/Event Server position at Jasna Polana?
Banquet Server - High-End Country Club
Position Title: Banquet Server
Location: TPC Jasna Polana
Reports To: Assistant F&B Director / F&B Captain
Location: TPC Jasna Polana
Reports To: Assistant F&B Director / F&B Captain
Position Summary:
The Banquet Server is responsible for providing exceptional service to guests during events such as weddings, galas, business meetings, and other social gatherings. The role requires professionalism, attention to detail, and a dedication to creating an outstanding guest experience. Banquet Servers will be expected to provide a high standard of service, ensuring every aspect of food and beverage service is delivered with elegance and precision.
The Banquet Server is responsible for providing exceptional service to guests during events such as weddings, galas, business meetings, and other social gatherings. The role requires professionalism, attention to detail, and a dedication to creating an outstanding guest experience. Banquet Servers will be expected to provide a high standard of service, ensuring every aspect of food and beverage service is delivered with elegance and precision.
Key Responsibilities:
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Event Setup & Breakdown:
- Assist in the setup of banquet tables, chairs, linens, and décor in accordance with event specifications.
- Set up buffet stations, beverage stations, and service areas as directed by the Catering manager or banquet captain.
- Ensure all table settings are arranged according to the club’s standards.
- Assist in the breakdown and cleaning of banquet areas after the event concludes.
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Guest Service:
- Greet guests in a polite and friendly manner, ensuring that they feel welcomed and comfortable.
- Serve food and beverages to guests in a timely and efficient manner, maintaining a high level of professionalism.
- Respond promptly to guest requests and ensure satisfaction with food and beverage offerings.
- Ensure that guests are served according to dietary restrictions or special requests.
- Monitor guest needs throughout the event, proactively offering assistance and addressing any issues that arise.
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Food & Beverage Handling:
- Serve food courses and beverages as per event guidelines.
- Clear and reset tables as necessary between courses.
- Ensure food and beverages are presented in a visually appealing and consistent manner.
- Safely handle and transport food and beverage items to avoid spillage or accidents.
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Teamwork & Communication:
- Work closely with other banquet servers, kitchen staff, and catering coordinators to ensure smooth event operations.
- Communicate effectively with team members and supervisors to coordinate tasks.
- Maintain a professional demeanor when interacting with both guests and colleagues.
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Health & Safety Compliance:
- Ensure all food and beverage handling meets the health and safety standards of the country club.
- Adhere to food safety regulations and maintain clean and sanitary work areas at all times.
- Follow all club policies, procedures, and safety guidelines.
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Post-Event Duties:
- Assist with the cleanup of banquet areas, ensuring all equipment and supplies are returned to storage.
- Assist with inventory management and ensure that all supplies are replenished for future events.
- Report any issues or concerns to the Banquet Manager or Event Coordinator.
Required Qualifications:
- Previous experience as a banquet server or in a high-end hospitality environment preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment with attention to detail.
- Professional appearance and demeanor at all times.
- Ability to lift, carry, and move heavy trays and equipment (up to 25 pounds).
- Flexible schedule with availability to work evenings, weekends, and holidays as needed. Knowledge of food and beverage service, including wine and cocktail offerings, is a plus.
Personal Attributes:
- Polite, friendly, and courteous demeanor.
- Strong organizational skills with the ability to manage multiple tasks.
- Customer-focused and attentive to the needs of others. Team player with the ability to work well with others.
Working Conditions:
- Ability to stand for long periods of time during events.
- Work in a dynamic environment with changing demands. Must adhere to the high standards of service and dress code established by the country club.
This position offers an exciting opportunity to be part of a prestigious and well-regarded country club, providing exceptional service to members and guests in a luxurious setting.
