Advocate Supervisor

This position provides professional staff support to CASA volunteers, ensuring that children involved with the CASA program receive sound advocacy and early permanency planning. The Advocate Supervisor is responsible for volunteer supervision and coordination of cases.

QUALIFICATIONS:  

The Advocate Supervisor should have the following skills and experience:  

• Bachelor’s degree in social service-related field or equivalent combination of education and experience  

• The ability to communicate with, supervise and empower volunteers to be effective in their roles—experience with volunteers preferred  

• The ability to work cooperatively with different types of personalities  

• To have the knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect  

• Commitment to CASA program’s goals and mission 

ACCOUNTABILITY:  

The Advocate Supervisor reports directly to the Program Supervisor, who is responsible for his/her performance evaluations.  

RESPONSIBILITIES:  

• Complete CASA volunteer training  

• Assist in the recruiting, screening, interviewing, and training of new volunteers  

• Review new cases and assign appropriate volunteers, in consultation with the CASA Program Staff 

• Prepare and distribute case assignment documentation  

• Help develop initial case plans and ongoing strategies for advocacy  

• Review and distribute volunteer court reports  

• Maintain electronic case files in Optima  

• Attend court hearings and track court dates 

• Collaborate with agency professionals such as case workers, juvenile officers, guardian ad litems, and more 

• Provide assistance and consultation for volunteers as needed and when requested  

• Assist in completion of volunteer and case documentation reports 

• Participate in volunteer evaluations as assigned by the Program Supervisor 

• Attend staff meetings and assist in the evaluation of the program  

• Attend in-service trainings and assist with coordination if requested  

• Assist with volunteer appreciation events  

• Provide office coverage as assigned by the Executive Director and Program Supervisor 

• Complete work time sheets bi-weekly  

• Attend conferences/seminars/meetings as requested by the Executive Director and Program Supervisor

• Complete 12 hours of continuing education per year as required by National CASA 

• Participate in performance evaluations of this position as directed by the Executive Director and Program Supervisor 

• Other duties as may be assigned by the Executive Director or Program Supervisor