What are the responsibilities and job description for the Host position at Jasper Hotel?
HOST
Jasper Hotel and Rosewild are gearing up for an exciting summer — and we want you to be a part of it!
With patio vibes and a dynamic lineup of events in partnership with Broadway Square — including the summer concert series and curated food and beverage experiences — we’re growing our team to rise to the occasion.
We’re looking for passionate, service-focused individuals ready to deliver the exceptional hospitality that defines the Jasper & Rosewild experience.
THE ROLE
The Host works in a team environment with other restaurant professionals, including barbacks, bartenders, servers, dishwashers, cooks, and chefs. It is critical the person in this position possess a background and knowledge in basic service techniques and has a natural ability to manage time.
The Host is responsible for the beginning and the end of memorable guest experiences, welcoming your guests with genuine hospitality that reflects our town. Hosts own the arrival and departure experience in the restaurant, and it is critical that you hold that experience in high regard. The ability to learn managing reservations and scheduling software is necessary to ensure expert service to guests with allergies and restrictions. Ongoing food and beverage tasting, and trainings will allow you to expand your knowledge of beer, wine, and spirits.
All our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating each other like we treat our guests, sharing a smile, a helping hand, and a willingness to jump in to assist in any situation. You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.
Shifts are primarily evenings and weekend brunch; some lunch shifts as summer demand/patio season picks up.
WHO YOU ARE
Your past experiences have led you to understand that there is an art science to the how and what a hospitality professional is responsible for. Enjoying new food and beverage experiences is part of your identity, and you know what it is to have a great restaurant experience. You delight in the smiles you share and the positive experiences that you create. You are probably known to your friends and family as a planner and enjoy organizing people or just about anything. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it’s just natural for you to do so. Above all, it is your mission to spread joy to all you encounter.
WHO WE ARE
Hotels done differently. It’s not just a slogan it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.
Soulful, sophisticated, and avant-garde, the Jasper Hotel will be Fargo’s social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 3900 square feet of flexible space, 125 rooms and an exciting Food Beverage restaurant programming.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
