What are the responsibilities and job description for the Customer Experience Associate position at Jasper’s of Lynchburg?
Job Overview
We are seeking a motivated and friendly Retail Sales Associate to join our team. In this role, you will be the face of our store, providing exceptional customer service and assisting customers with their shopping needs. Your primary focus will be to ensure a pleasant shopping experience while maintaining the store's appearance and inventory.
Duties
- Greet customers warmly and assist them in finding products.
- Provide knowledgeable answers to customer inquiries regarding products and services.
- Process transactions accurately through cash handling and point-of-sale systems.
- Maintain an organized and well-stocked sales floor by restocking shelves and managing inventory.
- Assist in supervising junior staff members, ensuring they adhere to company policies and procedures.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Communicate effectively with customers to understand their needs and recommend appropriate products.
- Perform basic math calculations for transactions and inventory management.
Skills
- Previous experience in a security or retail environment is preferred.
- abilities are a plus, enhancing communication with diverse customers.
- Strong cash handling skills with attention to detail in processing transactions.
- Excellent customer service skills, demonstrating patience and professionalism.
- Ability to supervise and motivate team members effectively.
- Proven sales skills with the ability to upsell products when appropriate.
- Strong communication skills, both verbal and written, for effective interaction with customers and team members.
- Basic math skills for transaction accuracy and inventory tracking.
Join our dynamic team where your contributions will make a significant impact on our customers' shopping experience!
Job Types: Full-time, Part-time
Pay: $13.22 - $15.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
Shift:
- Day shift
Ability to Relocate:
- Lynchburg, TN 37352: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15