What are the responsibilities and job description for the QA Specialist position at Jawonio?
Job Details
Description
Purpose: The Quality Assurance Specialist will align his/her scope of work with Jawonio’s Mission, while incorporating Jawonio’s Core Values as the guiding principle for all work activities.
Summary: Under the direction of the Chief Compliance Officer, the Quality Assurance Specialist will develop and implement quality assurance strategies to assess and improve the effectiveness of the Corporate Compliance/Quality Assurance Department.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Conduct comprehensive internal audits, record reviews and physical site inspections.
• Conduct thorough investigation into various types of incidents both reportable and internal, ensuring compliance with applicable oversight agencies, including OPWDD, Justice Center, OMH, OCFS, SED, OMIG, and other relevant agencies.
• Develop and improve internal controls and monitoring systems.
• Create systems to help staff follow regulatory standards.
• Support Program Directors with service delivery and compliance.
• Review audit data, identify trends, and create action plans to fix quality issues.
• Train and assist staff to improve service quality.
• Work with the Corporate Compliance Officer to develop policies for quality improvement.
• Stay updated on federal and state regulations and assess organizational performance.
• Assist program directors/managers in making necessary corrections.
• Help the Chief Compliance Officer with annual reports and trend analysis.
• Assist in agency-wide mandatory training using standardized materials.
• Additional tasks and responsibilities may be assigned.
Qualifications
Education/Experience:
- Bachelor's Degree from an accredited college or university in public health administration, human services, nursing, social welfare, or a related field, with Master’s preferred
- 5 years of experience working in an organization that provides services to individuals with special needs
- Strong clinical, management and organizational skills
- Knowledge of applicable program standards and regulations
- Proficiency in implementing and maintaining compliance standards
- Knowledge of practices concerning investigations
Additional Requirements:
- Daily access to an automobile is required.
- A valid NY State Driver’s License and ability to drive and driving record acceptable for agency insurance coverage are required.
- Must be cleared/maintain acceptable record under NY state mandated criminal background check process
- Must be clear and maintain an acceptable record under the Medicaid Fraud & Abuse clearance process.
- On-going training/education as part of development related to position. Programs are regulated by OPWDD, OMH, OCFS, SED, DOH and NYS Justice Center.
Salary : $60,407
