What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Jay Temaat - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jay Temaat - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Group Life Insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jay Temaat - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Assist with customer retention strategies.
- Appointment scheduling.
- Maintain customer records and update information as needed.
- Coordinate with other departments to ensure customer satisfaction.
- Qualifying appointments.
- Confirming appointments for agents and team members.
- Complete post-appointment follow-up steps.
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Flexible work from home options available.
