What are the responsibilities and job description for the Automotive Service Advisor/Writer for Jay Wolfe Acura position at Jay Wolfe Acura of Kansas City?
Jay Wolfe Acura of Kansas City is looking to hire an experienced Automotive Service Advisor/Writer to join our team!
Looking for a great place to work with Air Conditioning on the Service Drive and the BEST customers in Kansas City?!?
Automotive Service Writer/Advisor Job Responsibilities:
Service Advisors/Writers greet customers and assist them with their inquiries. Automotive Service Advisors/Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
- Consult with customer on applicable service specials
- Service Advisors/Writers prioritize required services and are prepared to provide options upon request
- Document declines for services and asks for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Service Advisors/Writers remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns can be addressed.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Spend quality time building relationships with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle
Benefits Include:
- 401K Plan with company match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Company Paid Short Term Disability
Job Type: Full-time
Pay: $54,000.00 - $132,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Kansas City, MO 64114: Relocate before starting work (Required)
Work Location: In person
Salary : $54,000 - $132,000