What are the responsibilities and job description for the Customer Service Associate position at Jayell Ranch?
Serves customers by providing information; responding to requests; resolving problems; collecting revenue.
Duties:
* Provides information to customers by verifying understanding of request; answering questions; offering assistance.
* Initiates service by recording requests; forwarding to dispatching.
* Collects revenue by receiving and recording payments.
* Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
* Improves quality results by evaluating processes; recommending changes.
* Accomplishes customer service and organization mission by completing related results as needed.
Skills/Qualifications:
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus
Apply MethodStandard Apply: In person at1131 Jayell Road, Sevierville, TN 37862 Phone : 865-776-1593
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
- Weekends only
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $13 - $17
