What are the responsibilities and job description for the Customer Service Agent (PT) position at Jazz Aviation?
Jazz was voted one of Canada’s Best Diversity Employers 2024 and one of Canada’s Top Employers for Young People in 2023!
As a Jazz Customer Service Agent , you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority!
Join our team and you and your immediate family members will enjoy perks such as : special rates on airfare, car rentals, hotel accommodation, vacation packages and even cruises. Transfer to any of our other Canadian locations when we have open positions, or take a management career path!
Our Customer Service Agent, explains why she is passionate about her work :
Meet Kamaljeet, Customer Service Agent "
Purpose of Position :
To provide exceptional customer service by greeting and serving passengers at airport counters and gates.
Key Responsibilities :
- Using an airline computerized system :
Make reservations and assessing fares;
Depending on the base, other duties may include :
