Office Dispatcher

Job Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our Towing team. The ideal candidate will play a crucial role in coordinating the movement of Vehicles and ensuring efficient communication between drivers, customers, and internal teams. This position requires strong organizational skills and the ability to analyze data to optimize routes and schedules.

Duties

• Coordinate and schedule freight, Towings, ensuring timely delivery and pick-up.
• Communicate effectively with drivers, customers, and vendors to relay important information regarding shipments.
• Utilize Dispatcher software Towbooks to manage dispatch operations.
• Analyze shipment data to identify trends and improve operational efficiency.
• Maintain accurate records of all dispatched loads and communicate any changes or issues promptly.
• Demonstrate excellent phone etiquette while handling incoming calls related to dispatch operations.
• Collaborate with supply chain teams to ensure seamless logistics processes.
• Comunicate with customers and always close the deals succesfully

Qualifications

• Previous experience in a dispatcher role or within the logistics industry is preferred.
• Familiarity with freight operations and supply chain management is essential.
• Proficient in using logistics software, gps, phone friendly and Office Management is a plus.
• Strong analytical skills with the ability to assess situations quickly and make informed decisions.
• Excellent communication skills, both verbal and written, with a focus on phone etiquette.
• Ability to type efficiently while managing multiple tasks simultaneously.
• Strong attention to detail and organizational skills are required.

Join our team as a Dispatcher and contribute to our commitment to providing exceptional service in the towing industry.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Work Location: In person

Salary : $17 - $18