Fleet Coordinator / Dispatcher Amazon DSP - St. Rose, La

Job Description: Fleet Coordinator / Dispatcher XL STATION- St. Rose, La

We are an Amazon Delivery Service Partner looking for smart, motivated, and hardworking Fleet Coordinator / Dispatcher in St Rose, La! If you enjoy solving problems and putting smiles on customers’ faces. Come join our growing family and read on! 

Pay: Salary of $38,000 - $43,000.00 per year Plus Incentive Based Monthly Bonus

Benefits:

• Health insurance
• Paid time off
• Paid weekly
• Performance Bonus 1st year in position up to 10,000.00
• Career Development Opportunities 

Qualifications

• Amazon Dispatching: 1 year
• Customer Service: 1 year (Preferred)
• Valid Class D driver's license
• Basic Vehicle Mechanical Skills
• Basic computer skills (including Google Docs and/or Excel)
• Experience with DOT regulations & Truck Inspections
• 2-3 years of experience in a managerial or leadership role, preferably in a similar industry

Responsibilities (including, but not limited to):

Ensure Delivery Vehicles are Operational- organizational tasks to monitor, maintain and improve a company’s transportation processes.

• Scheduling regular maintenance on all vehicles
• Ordering urgent or emergency repairs as needed
• Coordinate with Amazon team to retain UpToDate vehicle license, inspections, and registrations.
• Providing reports on maintenance and fleet progress
• Develop methods to decrease costs and improve efficiency, minimizing the downtime of vehicle delivery
• Proactively schedule repairs within 24 hours of receiving notification
• Light Maintenance
• Schedule Repairs based on driver feedback
• Monthly Audits of vehicles, DOT Inspection, Paperwork/ binder UpToDate, moving supplies, cleanliness

Ensure Responsible Delivery - Monitor packages are on time, oversee proper procedures and safety.

• Manage opening and /or closing set up/ stand down
• Monitoring of route timeliness
• Use of mapping and GPS programs
• Ability to re-route vehicles when logistically necessary
• Liaison between drivers, Amazon staff and management
• Provide accurate, valid, and complete information for every delivery
• Manage rescue operations and sometime go out to deliver packages as a part of rescue operations
• Dispatcher- maintain end of the night inspections process takes place. This includes Organization of gas cards, phones being charge, audit driver bags

 Ensure Effective Communication

• Ability to communicate clearly and effectively, Update Owners daily through Fleet Maintenance Reports
• Complete daily all phone logs, Breaks, unplanned stops in addition to reporting all driving violations and conversations with drivers to prevent any further violation
• Mentor/ Coach Drivers to meet company standards of Fantastic or Fantastic Plus

Training & On-Boarding of New Hires

• Assist in the onboarding process and have a working knowledge of the portal to troubleshoot potential issues
• Ensure accurate clock in/out records for employees
• Serve as a trainer on the road or pick up additional routes in the absence of drivers

Skills and Abilities

• Ability to inspire, motivate, and lead a large team towards achieving organizational goals
• Strong organizational skills to manage multiple tasks, projects, and teams efficiently
• Ability to identify issues, analyze situations, and implement effective solutions promptly
• Proficiency in managing time and prioritizing tasks to meet deadlines and organizational objectives
• Strong people skills to build and maintain positive relationships with employees and stakeholders
• Ability to mediate and resolve conflicts within the team to maintain a harmonious work environment
• Flexibility to adapt to changing circumstances and oversee unexpected challenges effectively
• Financial Acumen: Understanding of budgeting, financial planning, and resource allocation to manage the team's financial aspects

Schedule:

• 10–12-hour shifts as needed
• Day shifts- Mid to Late shifts
• Holidays
• On-Call as needed
• Weekends
• 45 hours per week
• Up to 50 hours per week during peak