Quality Control Supervisor

Job title: Quality Control Supervisor

I am currently partnered exclusively with a growing Personal Care contract manufacturer. We are in search for a Quality Control Supervisor. The Quality Supervisor is responsible for overseeing the quality control operations of a team, ensuring products meet the required standards of quality, safety, and regulatory compliance.

This role involves supervising a team of quality assurance staff, implementing quality control procedures, performing audits, and collaborating with other departments to continuously improve processes.

Essential requirements

• Bachelor's degree in Quality Assurance, Engineering, or a related field (or equivalent work experience).
• Proven experience (typically 5 years) in quality assurance or quality control, with at least 3 year in a supervisory role.

Responsibilities

• Supervise and lead the QA teams, providing guidance, training, and support to ensure their professional growth and complete understanding and comprehension of AQL principles (how to use, when to apply).
• Schedule and effectively allocate resources effectively to meet project deadlines and quality standards such as creating and executing REWORK plans, addressing HOLD items and mitigate potential risks during production.
• Conduct periodic performance evaluations against metrics and provide constructive feedback to team members to ensure solid growth trajectory.
• Verify all CTQ’s; fill weights, lot codes, label integrity, and packaging are within specifications. Verify product appearance is acceptable per standard.
• Perform regular quality checks such as 1st article inspection, end of line inspection, and hourly checks are performed correctly by team members, as well as assist in maintaining program integrity of FDA & ISO compliance while adhering to company policies, industry regulations, and safety standards.
• Identify areas of improvement and work with production teams to resolve quality-related issues.
• Collaborate with other departments, including production and engineering, to optimize quality processes and identify cost-effective improvements.
• Provide disposition of HOLD and CAPA activities.
• Maintain accurate records of inspections, audits, and corrective actions.
• Train, mentor, and coach employees on quality standards, inspection techniques, and the use of QA tools and equipment.
• Identify potential risks in the quality process and assist in developing strategies to mitigate them.
• In-depth knowledge of quality assurance methodologies, regulatory requirements (such as ISO, GMP), and industry best practices.

Working conditions

• The QA Supervisor may be required to work in a manufacturing environment, which can involve exposure to noise, machinery, and other operational conditions.
• The role may require standing or walking for extended periods, depending on the work setting.
• Ability to lift up to 25 pounds.
• Ability to stand, walk, and bend for long periods.

Personality

• Strong leadership, communication, and organizational skills.
• Exceptional people skills and a quality approach.
• Proficient in using QA software, tools, and systems (e.g., SPC, ERP systems).
• Highly organized and able to work under pressure.
• Adaptable - be able to navigate fast past environment.
• Attention to detail, logical, methodical problem-solving abilities.
• Certification in Quality related disciplines (e.g., Six Sigma, AQL, ISO 9001) is a plus.

This role plays a critical part in maintaining high product quality and supporting continuous improvement initiatives within the organization.