What are the responsibilities and job description for the Service Tech II at The Ashley at RiverHouse position at JBG SMITH?
WHO WE ARE
JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are placemakers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.
JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.
POSITION SUMMARY
Enjoy the opportunity to use technical knowledge and skills to maintain the highest levels of upkeep in our communities. Driven by a desire to provide outstanding service, naturally excel at quickly responding to resident requests and following issues through to conclusion to ensure that we deliver the best in apartment living.
#JBGTech
WHAT YOU'LL DO
- Assist in the process of making all units ready for move-in.
- Respond to all resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical and plumbing issues.
- Perform routine preventative maintenance on building systems.
- Inspect the community daily to identify any items that need maintenance or repair.
- Clearing snow and ice during inclement weather.
- Work a flexible schedule and share on-call duty which requires responding to emergencies in 30 minutes or less.
WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)
- High-school diploma or equivalent and 2 years of maintenance experience in apartments, hotels, or similar environment with the highest standards of service, integrity, creativity, and teamwork.
- Ability to diagnose and repair HVAC equipment and appliances and working knowledge of plumbing fixtures, basic electrical circuitry, carpentry, and be skilled in the use of power and hand tools (service technicians supply their own hand tools).
- Possess a valid driver’s license and dependable transportation including on-call hours.
- Ability to lift up to 50 pounds including supplies and appliance.
- Passion for providing exceptional customer experiences and embodying our core customer service elements of:
- CARING – Demonstrated passion for caring about customers and co-workers alike.
- PROFESSIONALISM – Professional presentation and superior written and verbal communication skills.
- EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns.
- LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
- INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
- HVAC, CFC certification preferred (required at some communities) and plumbing and electrical certification is preferred.
HOW WE SUPPORT YOU
For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20% housing discount at select JBG SMITH communities.
JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer; making decisions without discrimination on the basis of race, color, religion, sex, ancestry, national origin, age, military or veteran status, mental or physical disability, sexual orientation, gender identity, genetic information, citizenship, or any other protected class, in accordance with applicable law.
