What are the responsibilities and job description for the IS Business Support Analyst position at JBL Resources?
IS Business Support Analyst
Location : Redmond, Washington
About Our Client :
Our client is a highly sought after Fortune 500 Medical Device organization looking for results driven professionals like you! This facility focuses on Class III electromechanical ALS & BLS devices used around the world. Offering an environment where collaboration and results are equally important, this highly sought after company has a global reputation for growth and company culture.
Key Responsibilities :
Providing day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
Installing, configuring, and troubleshooting desktop systems, workstations, servers, and network issues in a heterogeneous environment.
Maintaining passwords, data integrity, and file system security for the desktop environment.
Communicating highly technical information to both technical and non-technical personnel.
Recommending hardware and software solutions, including new acquisitions and upgrades.
Participating in the development of information technology and infrastructure projects.
Conducting training programs to educate employees on basic and specialized applications.
Supporting data clean-up efforts related to the transition to a new Manufacturing ERP system.
Analyzing system updates and understanding how different systems relay information to ensure accurate data modifications.
Cleaning up ERP Material Master attributes, correcting and maintaining product master data, and supporting regulatory registration and order-to-cash processes.
Administering Device Master Record (DMR), Change Orders, and quality records in compliance with corporate documentation procedures and FDA Good Manufacturing Practices (GMP).
Interacting with cross-functional teams to collaborate on product development, review, and release while ensuring compliance with quality system regulations.
Executing small process and technology projects to update and maintain production, regulatory, and order-to-cash data attributes.
Updating material master attributes manually or through IT production data requests and analyzing data for accuracy post-correction.
Running test protocols for IT projects related to product master data.
Updating procedures related to Material Master and other support functions.
Qualifications :
Bachelor’s Degree is required; Specifically in Supply Chain, Manufacturing Systems, or Information Management is preferred.
Must be proficient in operating computers to input data into fields and databases.
Extensive experience using Microsoft Excel for data analysis and management.
1-2 years of related experience in a business environment is a plus.
Computer training, including internet usage, is preferred.
Intermediate to advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Access.
Experience implementing business and IT processes to support Master Data is preferred.
Strong analytical and problem-solving skills are a plus.
NO C2C CANDIDATES
Interested Candidates please apply on our website at https : / / jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website : https : / / www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
- JBL is an Equal Opportunity Employer and E-Verify Company
