What are the responsibilities and job description for the HVAC Dispatcher Position position at JC MECHANICAL HEATING & AIR LLC?
Benefits:
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct service technicians to appropriate location
- Monitor status of the team and make adjustments to the schedule as needed
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Experience using a CRM is a plus
Compensation: $25.00 per hour
About Us - Jc Mechanical
JC Mechanical began as a small family-owned company. As the business grew, so did our team of certified technicians with over 30 years of experience. We’ve served thousands of satisfied customers in the Greater Denver area. They reach out to us again and again because they appreciate the convenience of customized Heating and Air Conditioning (HVAC) solutions that fit their budget.
- We serve residential customers experiencing issues with heating and air systems, regardless of the type or age of the equipment.
- If equipment can’t be repaired, we offer new options based on affordability, size, and energy-saving features.
- Our certified technicians can design and install systems for your home with smart appliance integration.
At JC Mechanical, you never have to worry for whether your technician will show up for your appointment or get the job done on time. We estimate the costs for the job upfront and schedule all projects at our customers’ convenience.
Salary : $25
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