What are the responsibilities and job description for the Outreach & Retention Specialist, Youth & Young Adult Workforce position at JCC Association?
Principal Responsibilities :
Department Overview
The Marks JCH is a citywide leader in workforce developmentjob training, placement, and retention servicesfor some of NYC's most vulnerable populations. We are a go-to workforce development resource for low-income immigrants. Over the last 15 years, the Marks JCH has trained 4,500 people for new jobs; provided ESL to 20,000 clients, and placed 9,000 clients in jobs. We have decades of experience with job training, placement, and retention. Through its Summer Youth Employment Program and other initiatives, the Marks JCH has introduced approximately 5,000 youth to the world of work
Position Overview
The Outreach and Retention Specialist is responsible for supporting program growth and ensuring the ongoing engagement and retention of youth participants (16-26 years old.) With at least 2 years of relevant experience, strong community ties, and the ability to relate effectively to youth, the Outreach and Retention Specialist will focus on participant recruitment, providing support to Case Managers in improving program retention, and acting as a credible messenger within the community. This position is key to increasing participant engagement, ensuring access to essential services, and conducting client follow-ups to promote long-term success.
Key Responsibilities :
- Participant Recruitment : Lead efforts in recruiting new participants for the program by reaching out to schools, community organizations, and other local entities. Develop and implement strategies to attract youth who are eligible and in need of the program's services. Promotion of the program through Social Media and various online platforms. Coordinating initial assessment and intake with participants.
- Community Engagement : Build and maintain strong relationships with community leaders, organizations, and stakeholders to raise awareness of the program. Serve as a credible and trusted messenger within the community to establish the program as a valuable resource for youth.
- Program Retention Support : Work closely with Program Case Managers to ensure participants remain engaged throughout the program. Provide assistance in identifying and addressing potential barriers to retention, and offer solutions to help participants stay committed to the program.
- Increase Participant Engagement : Develop and implement strategies to increase the engagement and involvement of current program participants. Foster positive relationships with participants by providing regular check-ins, feedback, and encouragement.
- Access to Supportive Services : Ensure participants have access to additional services they may need (such as educational support, mental health services, transportation, etc.) by collaborating with relevant community resources and organizations.
- Client Follow-Up : Conduct regular follow-up with participants to track their progress, address any concerns, and ensure they are receiving the necessary support. Monitor the success of interventions and work collaboratively with the team to make necessary adjustments.
- Data Tracking and Reporting : Maintain accurate records of outreach activities, recruitment efforts, client engagement, and retention data. Provide regular updates and reports on participant recruitment, engagement, and retention efforts to project management.
- Provide Peer Support : Act as a mentor and role model for participants, offering guidance and support in navigating the program and their personal development.
- Outreach Events and Activities : Coordinate and attend community outreach events, job fairs, and informational sessions to engage potential participants and raise awareness of program offerings.
Work Environment :
Send resume and cover letter to Farangiza Razakova, Director Youth & Young Adult Workforce, Farangiza@JCHB.ORG
Minimum Qualifications :
Skills and Qualifications :
Preferred Qualifications :
Salary : 45000
Agency Information : Who We Are
The Marks JCH of Bensonhurst, known as the JCH, is a center of community life in Brooklyn, rooted in Jewish values and fostering an inclusive environment. We help at every life stage, providing critical services that lift people out of poverty, as well as innovative programing that educates and inspires our community members. The Marks JCH is a full-scale human service agency, providing social services, older adult services, resettlement support, job placement in addition to being a Jewish community center offering children's, youth, family, and cultural programs. Marks JCH prides itself on its 360-degree holistic service model, providing services for the whole family, meeting the needs of low- and moderate-income New Yorkers, specializing in helping refugees and immigrants.
Salary : $45,000
