Case Planning Supervisor

Position Summary: JCCA’s mission is to provide the highest quality child welfare and mental health services to New York’s neediest and most vulnerable children and families to ensure that their safety, permanency and well-being leads to a life of stability and promise.

Our programs include foster and residential care, educational assistance and remediation, case management for young people with mental health challenges and services to families to prevent child abuse and maltreatment. JCCA offers safety, stability and lifesaving support to help our clients transform their lives. JCCA programs help more than 17,000 children and families annually.

Case Management Supervisor will provide leadership, training, supervision, guidance and support to program staff and is responsible for communication of all policies and procedures.  The Supervisor is responsible for ensuring the mission and core values are incorporated to the day to day function of staff with direction with regard to excellence in practice utilizing a Family Centered and Strength-Based model of approach.  This position is a critical part of our Campus Services Foster Care Department and will work closely with the Campus Interdisciplinary Team.

Job Responsibilities:

• Ensure the mission and core values are incorporated in the day to day function of staff with a focus on excellence in practice utilizing a Family Centered and Strength-Based model of approach. 
• Ensure the early engagement of families and the provision of concurrent planning and aftercare services; and monitor issues associated with service delivery
• Track and ensure consistent Team compliance with JCCA, ACS, DSS, OCFS, and Federal policies, mandates, and procedures.
• Responsible for Team performance and statistically tracked deliverables.
• Prioritize and track performance related to Permanency by driving the discharge of youth through Reunification, Adoption, Adult Housing, and other safe options.
• Ensure staff preparedness, compliance, and participation in all legal matters including paperwork, reporting, and testimony in Family and Criminal Court proceedings.
• Appear with ready testimony on cases as needed to ensure coverage.
• Timely review and approval of all required paperwork inclusive of FASPs, MHCU, Permanency Hearing Reports, CCS21 applications, CAPS, community referrals and more.
• Review progress notes and ensure contacts are entered in in CNXX timely.
• Responsible for ensuring timely entry of all supervisory documentation responsibilities (Connections and EHR notes, supervisory notes, and more)
• Administratively fill in as necessary and provide backup coverage in absence of staff.
• Participate the Inter-Division and Interdisciplinary process to identify foster parent resources, youth matching process, and successfully step youth down into a less restrictive level of care.
• Provide leadership, team building, supervision, training, evaluation, and retention of Supervisees.
• Participate in the hiring, progressive discipline process, approval process around work schedules, vacations, and all other time off, and overtime within the context of agency policy and procedures
• Responsible for the administration and oversight of the therapeutic treatment provision, case planning, and management components of the services provided to youth and their families.
• Represent JCCA at ACS and Stakeholder Meeting, with Community Partners, and Agency Donors.
• Oversee implementation and drive performance of Managed Care, Families First, and other initiatives.
• Participate in the development and growth of program philosophy and practice.
• Provide crisis management and intervention as needed
• Facilitate meetings within the program, with clients, and outside stakeholders (FTCs, Briefings, Red Flags, Deconstruction, etc)
• Participate in the campus intake process including review of referrals, interviewing prospective residents, etc
• Collaborate and liaise with child welfare agencies, Courts, hospitals, community agencies, and other governing and oversight systems
• Perform regular case record reviews in ensuring that regulatory requirements are met.
• Participate in the preparation, coordination and completion of audits and regulatory agency reviews.
• Support all functions that attain and maintain accreditation and compliance with regulatory agencies.
• Ensure provision, compliance, performance, and timely billing of Article 29i services.
• Lead implementation and training aspects of Evidence Based Models (EBMs) while ensuring model fidelity
• Provide direct supervision and ensure compliance in the management of grants as needed
• Other tasks as assigned

Qualifications:

• Bachelor’s degree in Social Work, Human Services, or related field required; Master’s degree preferred
• Must have at least three (3) years of Case Management experience in child welfare, preferably in a residential setting
• Should have at least one year of supervisory experience
• Must demonstrate solid organizational and follow-up skills
• Excellent written and interpersonal skills
• Proficient with MS Office with the ability to learn new technology platforms;
• An understanding of the impacts of institutional and structural racism on the child welfare system and in underserved communities
• Demonstrated ability to collaborate with client and teams that are culturally and professionally diverse.
• Demonstrated knowledge of and skills in treatment with families and youth
• Bilingual English/Spanish is preferred

Salary:

$62,400 - $69,000