What are the responsibilities and job description for the Compliance Manager position at JCCA?
Summary: The Compliance Manager will assist in all aspects of the compliance program and work collaboratively with program and senior staff to develop and implement policy and procedures. The Manager will assist the Compliance Officer in the development of annual risk assessment and workplan activities for assigned JCCA business units with an emphasis on residential programs and departments. The Compliance Manager will monitor compliance with regulations as well as internal policies and procedures.
Responsibilities:
- Assist in the response to and tracking of confidential investigations, and coordination and tracking corrective actions plans with program and other administrative staff.
- Assist in the preparation for, and coordination of responses to, all audits, survey requests and ongoing required reporting for external organizations including various departments within ACS, OCFS, and Council on Accreditation (COA)
- Oversee the coordination of the incident reporting and management process, including coordination of investigative activities by the New York State Justice Center, OCFS, ACS and other relevant government agencies.
- Work with program staff to develop corrective action plans, as necessary, and monitor progress on implementation of those plans.
- Develop case review instruments, client feedback survey, and performance monitoring tools (e.g. Critical Incident Summaries).
- Disseminate and (when needed) train staff on new polices from regulatory bodies and develop procedures to ensure compliance.
- Supervise compliance staff in collecting, analyzing, reporting and presenting on key compliance areas
- Update existing Policy and Procedure manuals.
Qualifications:
- Bachelor’s Degree in Public or Business Administration, Human Services or related field
- Minimum of five (5) years of experience working in a non-profit compliance department (child welfare experience a plus); Experience conducting audits and internal investigations is preferred
- Advanced knowledge of Microsoft Office Suite and the ability to learn new applications; Knowledge of CNNX, PROMIS, NetSmart, (MyEvolv) is a plus.
- Excellent writing, assessment, planning and analytical skills
- Excellent data analysis skills and commitment to serving children and families required.
- Strong attention to detail, organizational skills, and data management; be a self-starter who is highly organized,
- Strong critical thinking and problem-solving skills.
Salary: $70K - $80K
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Salary : $70,000 - $80,000
