Demo

Infrastructure Engineer I

JCO Workforce Solutions, LLC
Tempe, AZ Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Job Overview

The Infrastructure Engineer I is responsible for designing, analyzing, supporting, and integrating technology solutions across Azure cloud, data centers, servers, storage, and virtualization systems. This position involves participating in an on-call rotation, contributing to team objectives, and managing multiple IT projects simultaneously. The ideal candidate has strong foundational knowledge, demonstrates independent working capabilities, and excels in technical problem-solving.

Key Responsibilities

  • Evaluate and refine infrastructure components to optimize performance, ensuring high availability and alignment with business objectives.
  • Drive process improvements by identifying areas to enhance system efficiency, reliability, and operational effectiveness.
  • Develop and implement disaster recovery plans to maintain business continuity, alongside creating robust data backup strategies.
  • Support the design, implementation, and management of hybrid and cloud environments, including servers, Active Directory, email systems, storage (SAN / NAS), and Azure technologies, while upholding security and scalability standards.
  • Introduce and integrate advanced public and private cloud solutions to enhance IT infrastructure capabilities.
  • Address and resolve critical infrastructure issues, offering on-call support when required.
  • Manage and optimize virtualization technologies to increase flexibility and performance.
  • Leverage PowerShell scripting for automating tasks, streamlining workflows, and enhancing system efficiency.
  • Assist in implementing and maintaining infrastructure monitoring tools to ensure system reliability and availability.
  • Adapt to evolving business needs by taking on additional responsibilities as required.

Qualifications and Experience

  • Bachelor’s degree in Computer Information Systems or equivalent experience.
  • At least 2 years of experience deploying and maintaining Azure cloud services and enterprise infrastructure.
  • Expertise in Microsoft-related technologies, including Azure IaaS, O365, VMware, Exchange, AD, DNS, and storage solutions.
  • Certifications and Skills

  • Microsoft certifications in current client or identity administration technologies preferred.
  • Strong communication skills for engaging both technical and non-technical stakeholders.
  • Proficiency in troubleshooting complex technical issues, system analysis, and providing second-tier support.
  • Demonstrated ability to prioritize in a dynamic environment and deliver accurate, high-quality results.
  • Collaborative mindset, with experience working in team-based settings.
  • Technical Proficiency

  • Operating Systems : Windows Server (2012–2022).
  • Azure Administration : Expertise in IaaS, cost management, reservations, and Intune.
  • Active Directory : Skilled in DNS, DHCP, and Entra ID.
  • Unified Communications : Experience with MS Teams, SBCs, and SIP trunking.
  • Monitoring Tools : Familiarity with SCOM, Azure Monitor, and SolarWinds.
  • Data Center Technologies : Knowledge of VMware, Exchange, SANs, Dell, and Cisco UCS.
  • Backup Solutions : Experience with Azure Site Recovery and Cohesity.
  • Scripting : Proficiency in PowerShell for automation.
  • Linux : Basic knowledge (preferred but not mandatory).
  • ITSM and Change Management : Understanding of ITSM principles and documentation practices.
  • Additional Details

    This hybrid position requires in-office presence three days a week.

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