Photographer/Sales Associate

Seasonal Team Members perform an important role in the studio’s ability to achieve results and grow by providing remarkable customer service throughout the photographic, sales and photo delivery experience. Following Camera Room Expectations and Posing Guidelines, they capture images to maximize the sales average and exceed the customer’s expectations.

Key responsibilities include: properly and consistently executing the sales process to meet or exceed Sales Average expectations, proactively approaching potential customers and leveraging call lists to obtain additional sessions, planfully capturing images to maximize variety and meet the customer’s needs, and professionally providing customer service. Team Members also represent the studio and Lifetouch in a professional and positive manner while demonstrating concern for the safety of our customers (infants, children and adults) by following established safety procedures and practices.

·Meets customer needs by photographing and selling images that create and share each customer’s unique story and considering the ways the customer uses photos.

·Takes photos efficiently, within company standards (including Camera Room Expectations, Posing Guidelines and Photography Policies), that meet the customer’s needs and the company’s quality and variety expectations to maximize Sales Average.

·Follows the Sales Process accurately and consistently to meet or exceed Sales Average expectations by knowing and communicating current packaging, pricing and promotion information and leveraging appropriate selling techniques.

·Drives additional photo sessions, proactively, by approaching potential customers, leveraging company provided call lists, scheduling and confirming appointments, as well as following up on missed or cancelled appointments.

·Executes sales transaction procedures properly and appropriately by using point of sale system/cash register.

·Promotes business by building rapport to increase customer retention and referrals.

·Provides professional customer service by greeting customers, directing traffic flow, communicating clearly and proactively, answering the phone and returning messages.

·Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

Additional Duties and Responsibilities

·Takes initiative to resolve customer experience or product issues, in a customer-focused manner by leveraging established Service Recovery processes, as needed.

·Demonstrates concern for the safety of all customers and employees by ensuring a clean and safe environment, following safety guidelines, maintaining awareness of children in the studio and reporting all safety hazards and injuries/accidents.

·Completes all required training and skill improvement tasks, as directed by manager.

·Maintains photographic equipment and props.

·Works in multiple studios (where applicable) based on business needs.

·Performs other projects or miscellaneous duties as requested or assigned.

Education

·High school diploma or GED, preferred. Experience

·Previous retail, service-related or photography experience, preferred.

·Previous sales experience, strongly preferred.Other (knowledge, skills, and abilities)

·Ability to work a varied schedule including days, nights, holidays and weekends, as needed.

·Customer service and sales skills.

·Strong verbal and written communication skills.

·Strong interpersonal and collaboration skills.

·Ability to quickly develop a good rapport with children and adults.

·Basic computer skills (e.g., navigation, data entry) (specifically Microsoft Excel).

·Basic math skills.

·Detail oriented in the execution and follow-up of work.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• On call
• Weekend availability

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

Salary : $15 - $16