What are the responsibilities and job description for the Salon Receptionist - Customer Experience Expert position at JCPenney?
About the Role:
We are seeking a highly skilled Salon Receptionist to join our team at JCPenney Salon. As a Salon Receptionist, you will be responsible for providing exceptional customer service and supporting the salon team in delivering a superior client experience.
Key Responsibilities:
- Provide personalized service to clients, ensuring their needs are met and exceeded.
- Support the salon team in delivering a range of hair services, including styling, coloring, and cutting.
- Upsell and cross-sell salon services and products to clients.
- Maintain a clean and organized salon environment, adhering to health and safety standards.
- Participate in ongoing training and development to enhance skills and knowledge.
What We Offer:
As a Salon Receptionist at JCPenney Salon, you will enjoy a competitive benefits package, including medical, dental, and vision insurance, as well as opportunities for career growth and development.
About JCPenney:
JCPenney is a leading retailer offering a wide range of fashion, apparel, home, beauty, and jewelry products. Our mission is to provide exceptional customer service and create a welcoming shopping experience for all customers.
