What are the responsibilities and job description for the Registration Clerk position at JCPRD?
Overview
Make a positive impact on the community by joining the Johnson County Park and Recreation District team and help us enhance the lives of thousands through excellence in parks, recreation, culture, education, and public service. As a JCPRD employee, you'll be part of a locally, regionally, and nationally acclaimed organization that annually hosts nearly 7 million park visitors and engages nearly 3 million participants in 4,000 programs. With excellent benefits, retirement plans, employee incentives, and a great organizational culture, JCPRD is building a thriving park and recreation system that inspires play, culture, and education, supporting healthy and fulfilling lives for all. Come work where you play!
Job Description
- Provides reception coverage for JCPRD Visitor Services; greets and assists on-site visitors; answers and processes calls to the district's main administrative phone number and the JCPRD registration call center; keeps entry way and reception area aesthetically pleasing with information well displayed and stocked; maintains at-a-glance information sheets detailing metro-wide parks and recreation resources and contact information; secures the front and back access doors at the end of each day.
- Assists with selling and reconciling District and State permit sales. Provides internal and external customer service, answering emails, phone calls, taking walk-in registrations and room/facility/shelter/hayride rentals, providing assistance, direction and information. Processes transfers, withdrawals, and refunds. Assists with mailings, marketing materials, and other special projects, as needed.
- Provides clerical support for Administrative Services; proofs and edits catalog and news releases; and special event packets; alpha sorts of documents and files; monitors JCPRD website to ensure information is accurate and up to date, assists with monitoring JCPRD's social media platforms.
- Works with the Registration Team to provide for efficient operation of the reception area when back-up coverage is needed.
Job Requirements
Minimum Job Requirements:
- High school diploma or equivalent
- 1 year customer service
- 1 year clerical/administrative work experience
- Attention to detail
- Basic mathematical and accounting skills
- Microsoft Office
- Keyboarding Ability
- Human Relations/Interpersonal skills
- Written communication skills, including business writing, report writing, summarizing and editing skills, oral commination's skills,
- Time management skills, including the ability to manage multiple concurrent projects and meet deadlines.
Preferred Job Requirements:
Associate's degree; Analytical skills, including research skills, ability to interpret data, ability to conceptualize, and ability to analyze information.
Education/Experience Substitutions:
Experience may be substituted for degree.
Education may be substituted for experience.
JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.
