What are the responsibilities and job description for the Level 1 Computer Field Technician (32 - 40 Hours) position at JCW Computer Consulting, LLC?
PART TIME COMPUTER TECHNICIANS & NETWORK ENGINEERS
IDEAL CANDIDATE: Creative * Energetic * Customer Service Focused * Technically Proficient * Teachable * Driven Self Learner * Team Player
Salary Ranges: $15 - $20 per hour
Schedule: 30 - 40 hours per week
( OPTIONAL: Review Full Job Description http://bit.ly/JCWCC_TechOps1214 )
Select desired position below and complete the apporpriate Level 1, Level 2, or Level 3 online HR assessment.
Level 1 Support (Computer Technician): These specialists solve basic consumer issues and have a general understanding of the product and services. They gather customer information, analyze symptoms and determine the basic problem(s). They solve about 80 percent of user problems, including such issues as:
- Problems with usernames and passwords
- Physical layer issues
- Verification of hardware and software setup
- Installation, installation and uninstallation issues
- Menu navigation
Minimum Certification: A
Minimum Education: Associates Degree in Technology Related Discipline
Minimum Years Experience: 2 Years Work Experience; 1 - 2 Years Computer Related Work Experience
MANDATORY ONLINE HR ASSESSMENT for LEVEL 1 SUPPORT - bit.ly/jComputerSupportSpecialist
Level 2 Support (Network Engineer): The Network Engineer’s duties and responsibilities, will be as designated by the Company, with an initial focus on (i) Client/Server, workgroup network and CLOUD environments; wireless networking; Windows Remote Desktop; Domain, Active Directory, VLAN and Managed Services, as per guidelines of CompTIA Network , Security , MCSE, etc. and (ii) customer service, and continued technical and professional development.
Minimum Certification: Network , MCSE, or other network ceryification
Minimum Education: Associates Degree in Technology Related Discipline, 4 year degree preferred
Minimum Years Experience: 8 Years Work Experience; 4 Years Computer Related Work Experience
MANDATORY ONLINE HR ASSESSMENT for LEVEL 2 SUPPORT - http://bit.ly/jNetworkSystemsAnalyst
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $20