What are the responsibilities and job description for the Client Support Specialist position at JCW Group?
We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply!
Responsibilities:
- Handling client problems through directly finding a resolution or by referring to the proper individual or department
- Supporting the sales team in preparing required documents to conclude sales
- Providing exceptional support and service around all digital products to customers
Requirements:
- Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
- Must be coming from a banking background. Strong understanding of banking products, services, and operations.
- Excellent customer service and interpersonal skills.
For more information please email Megan at megan.moran@jcwresourcing.com
