What are the responsibilities and job description for the Branch Support Specialist position at JCW?
We are seeking an experienced Retail Bank Management Professional to join our team at JCW, where you will play a vital role in supporting the growth and success of our community bank branches in Fairfield county. Key qualifications include:
- At least 3 years of experience working in a retail banking environment, preferably in branch management or universal banking.
- Proven ability to manage multiple priorities and deadlines, with a focus on delivering results.
- Strong analytical and problem-solving skills, with a focus on continuous improvement.
In this role, you will be responsible for:
- Overseeing the day-to-day operations of our branches, ensuring seamless customer experiences.
- Managing customer inquiries and complaints, resolving issues promptly and professionally.
- Maintaining accurate records and reports, including vault and ATM balances, ensuring the integrity of our financial systems.
