What are the responsibilities and job description for the Service Desk Manager position at JCW?
JCW is partnering with a prestigious UK-based law firm seeking to expand its Service Desk Team following a recent merger. Known for their commitment to innovation and modernization of technology, the firm is looking for a Service Desk Manager to join their NYC office. This is an on-site position, requiring attendance 5 days a week.
Qualifications :
- Manage a help desk / service desk team.
- White glove support both internal and external.
- Tier 1 -Tier 3 support.
- Ability to support end users and complex issues.
If this sounds like you feel free to apply!
